Onsite Manager Revenue Cycle Operations

About the role

This position is based onsite at LifePoint Harris Regional Hospital in Sylva, NC. The role offers a flexible schedule, with start times as early as 7:00 a.m., and the opportunity to work remotely one day per week. R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

As our Revenue Cycle Operations Manager, you will partner directly with hospital leadership to build strong relationships, gain stakeholder buy-in, and successfully implement process improvements. You will leverage data to identify operational challenges, investigate root causes, and develop solutions that improve revenue cycle performance. The successful candidate will demonstrate sound judgment, adjust communication styles to engage senior leaders and frontline teams, and inspire others to achieve organizational goals. To thrive in this role, you must have a strong understanding of Revenue Cycle Operations in a hospital setting, a passion for building relationships, and the ability to engage hospital leaders and key stakeholders through meaningful face-to-face interactions.

Responsibilities

• Challenge best practices and seek opportunities to drive process improvements
• Own management decisions regarding daily operations within assigned hospital(s)
• Partner with customer executive management team to collaborate on detailed reviews of facility-wide financial and operational metrics
• Identify and capitalize upon opportunities for process, cost, and patient satisfaction improvement
• Demonstrate an ability to gain buy-in and drive change across an entire client department including leadership and staff
• Engage team to drive to meet and exceed performance targets

Qualifications

• 5+ years of revenue cycle experience – ideally with 2 years of supervisory level leadership
• Proven ability to meet with hospital leaders face-to-face, build strong relationships, and engage senior stakeholders
• Intermediate proficiency in Microsoft Excel, including VLOOKUPs, PivotTables, data analysis, reporting, and spreadsheet management
• Excellent communication, organization, and problem-solving skills

Pay

For this US-based position, the base pay range is $84,057.98 - $105,072.48 per year. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 10.00%.

Benefits

On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.