Onsite Licensed Sales Counselor

Key Responsibilities

• Welcome visitors and provide them with literature, point-of-sale information, and handouts.
• Respond to customer requests for further assistance or information.
• Demonstrate models, homes, and home sites, discussing floor plans, general construction, and options.
• Overcome sales objections and close the sale, ensuring customer satisfaction.
• Receive offers and refer questions about financing to our preferred lender (KBHS).
• Document sales transactions, follow up on loan applications, and monitor sales and cancellations.
• Conduct weekly follow-up calls with buyers until the home closes.
• Ensure all sales models and the entire community are properly maintained and clean.
• Generate 50% of new prospects through networking, referrals, and effective follow-up.
• Create and utilize competitive market analysis (CMA) and other data-driven tools to sell homes.
• Contact real estate brokers and conduct presentations to attract them to our communities.
• Host grand openings and community events.

Requirements

• A high school degree or equivalent required; a bachelor's degree preferred.
• Previous sales experience required; new home sales experience preferred.
• A current local Real Estate license required.
• Previous experience using social media to drive sales traffic strongly preferred.
• Ability to connect with people and develop and maintain professional relationships.
• Action-oriented with the drive to push sales to successful closure.
• Customer-centric approach, seeking solutions from the customer's perspective.
• Strong verbal and written communication skills, with the ability to communicate accurately and persuasively.
• Ability to work within a team setting, inclusive of others' ideas, and a willingness to cooperate.
• Quick and accurate decision-making based on facts, data, and metrics.
• Proficient in Microsoft applications, including Word, Excel, PowerPoint, and Outlook.
• Experience with customer relationship management software.

Flexible Schedule Availability

• Flexible schedule availability, including evenings, weekends, and holidays.
• Conduct business in a professional and ethical manner to reinforce goodwill and profitability for the company.

Physical Requirements

• Ability to stand or sit for extended periods.
• Ability to move about work location.
• Ability to drive/travel as needed with valid driver's license due to local travel between communities.
• Ability to walk up and down stairs.
• Ability to observe details at close range and communicate information so others will understand.
• Ability to transport and move up to 20 lbs and move as needed (for roles in Construction/Customer Service/IT/Land/Marketing/Sales/Studio).
• Periodically works in outdoor weather conditions (for roles in Construction/Customer Service/Land/Sales).

Compensation Details and Benefits

• Annual base pay of $36,000/year plus commission.
• Expected annual total earnings of $125,000-175,000, inclusive of base pay.
• Exceptional performance may exceed the range.
• KB Home provides a variety of benefits to employees, including Medical, Dental and Vision Insurance; 401K Plan with Company match (vesting percentage based on years of service); Paid Time Off - vacation (5-15 days per calendar year based on years of service), sick leave, bereavement leave (3-5 days), jury duty (up to 5 days), and paid holidays (3 per year).
• Life Insurance, business travel accident, optional insurance (paid by employee) for disability, supplemental life, AD&D, and critical illness; Monthly mobile phone stipend.
• Optional Flexible Spending Accounts for healthcare and dependent care.

The KB Home Difference

• Join us and become part of a team where innovation, sustainability, and an unwavering commitment to customer satisfaction drive everything we do — and where people truly matter.
• As a KB Home Team Member, You’ll Experience A culture defined by customer obsession and collaboration.
• The satisfaction of helping families achieve their dream of homeownership.
• Opportunities for growth and development within a nationally recognized company.