Onsite Event Specialist

About the role

The Onsite Event Specialist serves as the primary point of contact during events, ensuring smooth onsite execution and exceptional service delivery. This role involves managing all event logistics, coordinating with service partners, and acting as a liaison between clients and internal teams. You’ll provide consultative support, resolve issues quickly, and maintain clear communication to deliver outstanding event experiences.

Responsibilities

• Act as the primary onsite contact for events, coordinating with catering, AV, security, and transportation partners.
• Provide day-of-event support, including being on-call or onsite, running product demos, and capturing event documentation (surveys, photos).
• Conduct staff meetings, event space walkthroughs, and briefings as needed.
• Manage onsite logistics for registration, rooms, hospitality desk, food & beverage, activities, business meetings, technology, and VIP handling.
• Implement crisis management procedures and ensure communication plans are in place.
• Serve as liaison to clients for onsite event logistics and keep all stakeholders informed of changes.
• Collaborate with teams to define solutions and ensure the best event experience for clients and guests.

Requirements

• Bachelor’s degree or equivalent experience.
• Minimum of 2 years of experience in meeting/event management or a related industry.
• Ability to learn new technology solutions and work with multiple systems.
• Strong communication, teamwork, and leadership skills.
• Proficiency in G Suite and Microsoft Office tools with the ability to learn new technology quickly.
• Ability to thrive in an agile, continuously changing environment.
• Physical ability to handle onsite demands, including standing and lifting.

Qualifications

• Nice to have: Experience leading a team, prior experience in high-touch client or VIP event management, experience with working logistics.

Skills

• Excellent interpersonal and communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Strong organizational and problem-solving skills.
• Experience with event planning software and systems.

Benefits

We offer a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, paid parental leave, 401k, tuition reimbursement, paid time off, year end holiday closure, and more!

Pay

The total compensation range for this position is $60,000–$70,000, determined based on experience and qualifications. Compensation for internal candidates will be reviewed in accordance with our internal compensation practices.

Schedule

This is an Onsite role, locations available: Mountain View, CA. Travel requirements: Minimal (as needed for events).