Onsite Endoscopic Specialist, OR1- Portland

About the Role

KARL STORZ is seeking an Onsite Endoscopic Specialist (OES) to join our team in a hands-on, customer-facing role supporting advanced endoscopic technologies, surgical instrumentation, and visualization systems directly within a hospital environment. Working closely with Operating Room (OR), Sterile Processing (SPD), and BioMed teams, you'll play a vital role in ensuring equipment readiness, supporting clinical workflows, and helping healthcare professionals deliver exceptional patient care. This position offers daily exposure to cutting-edge medical technology while providing a strong foundation for career growth across sales, leadership, training, technical support, and other areas within KARL STORZ.

What You'll Do

• Provide on-site support and technical expertise to OR, SPD, and BioMed teams, helping ensure seamless surgical operations.
• Set up, inspect, maintain, and troubleshoot KARL STORZ video towers, camera systems, light sources, and related technologies.
• Support surgical procedures by responding to equipment-related issues in real time and minimizing disruptions to clinical workflows.
• Coordinate repairs, exchanges, service requests, and inventory tracking to maintain equipment availability and readiness.
• Transport, clean, sterilize, package, and inspect surgical instruments in accordance with hospital policies and procedural requirements.
• Build strong relationships with healthcare professionals by delivering exceptional customer service and technical support.

What You Bring

• High school diploma or equivalent required.
• Experience in healthcare, sterile processing, surgical technology, medical device support, customer service, sales, or a related field.
• Strong communication and interpersonal skills with the ability to collaborate effectively across clinical and operational teams.
• Proven ability to manage multiple priorities in a fast-paced, service-oriented environment.
• Working knowledge of Microsoft Office applications, including Excel and reporting tools.
• Ability to meet the physical requirements of the role, including lifting and transporting equipment up to 25 pounds.

Nice to Have

• Associate's degree or higher.
• CRCST certification or willingness to obtain certification.
• Experience supporting surgical instruments, endoscopy equipment, or medical devices.
• Knowledge of operating room, sterile processing, or healthcare workflows.

What Will Make You Successful

• A customer-first mindset and passion for supporting healthcare professionals.
• Strong critical thinking and troubleshooting skills, especially in high-pressure clinical environments.
• Ability to quickly learn and adapt to new technologies, products, and processes.
• Excellent organizational skills and attention to detail.
• A collaborative approach that fosters trust and strong relationships with customers, clinical staff, and colleagues.
• Professional presence with confidence communicating across all levels of an organization.

Shift: Monday-Friday, 6:30AM-3:00PM