Onsite EAP Counselor (Per Diem) - Hackensack, NJ

About the role

The Optum family of businesses, is seeking an Onsite EAP Counselor to join our team in Hackensack, NJ. As a member of the Optum Behavioral Care team, you'll be an integral part of our vision to make healthcare better for everyone.

Responsibilities

• Conduct solution focused consultations; helping clients define goals, plan action and gain insight
• Absess and refer to appropriate programs and services including but not limited to: Worklife, behavioral health, substance abuse / chemical dependency and community-based resources
• Assist with referrals for members needing ongoing/additional counseling services
• Provide limited after care monitoring (following up with employees and/or providers to ensure the safety of employees, continuation of treatment, etc.)
• Provide manager consultation services on a variety of work-related issues such as; performance management, trauma impacting the workplace, organizational change, individual employee crisis intervention, coaching, and Work-life issues
• Provide crisis intervention and management support in response to Critical Incidents
• Conduct on-site training services for managers and employees (e.g. wellness seminars, Health fairs, Lunch & Learns)
• Participate in monthly 1 on 1's, team meetings, and other customer meetings as required
• Utilize UHG computer to accurately and thoroughly document member contact/case documentation accessing appropriate clinical case management system (s) within departmental time frame
• Follow internal ethical and regulatory privacy policies such as HIPAA, maintain confidentiality and private health information of members. Follows state and federal licensing practices

Qualifications

• Masters / Doctoral degree in a recognized behavioral health discipline
• Current, unrestricted license at the independent practice level
• 3+ years of experience in a behavioral health setting
• Ability to work onsite as needed

Preferred Qualifications

• CEAP
• EAP experience
• Experience in settings such as managed care, private or public clinics, with emphasis on mental health, chemical dependency, and work place issues
• Training in EAP, workplace and organizational dynamics
• Proficiency with all MS Office applications
• Proven solid written and verbal communication skills
• Proven solid interpersonal skills required and the ability to work effectively among different levels of management and personnel
• Proven solid organizational skills with the ability to manage stressful situations and multiple competing priorities

Pay and Benefits

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

We’re honored to be recognized for our exceptional work culture