Onsite EAP Consultant - Springfield, VA

Title: Onsite EAP Consultant – Springfield, VA

Grade: 26

Responsibilities

• Provide counseling services related to workplace and career concerns, emotional and mental health, relationship and family issues, work‑life balance, and health and wellness.
• Conduct substance‑use screenings and coordinate appropriate treatment referrals.
• Deliver assessment, consultation, education, and triage services to organizations and their employees.
• Use knowledge of federal regulations to assist organizations in handling employee concerns and problems.
• Consult with employees and organizations on a variety of workplace and work‑based issues.
• Provide clinical expertise to restore employees with diminished performance to healthy functioning.
• Offer employee and management consultation related to personal problems and workplace/management issues.
• Conduct critical incident response services, EAP assessments, short‑term counseling, EAP orientations, customer webinars, and health‑and‑wellness trainings.
• Manage caseload and related tasks, including timely case documentation to meet quality, qualitative, and quantitative performance expectations.
• Provide information and referrals to appropriate levels of care and community resources.
• Participate in activities that improve SBU and/or client performance, excellence, and culture.
• Identify operational challenges or inefficiencies and recommend continuous‑improvement plans to support departmental and company missions.
• Analyze and present issues clearly, concisely, and persuasively, both verbally and in writing.
• Develop effective working relationships across organizational lines and support team members through trainings and collaborative activities.
• Take responsibility for personal development and stay current on skills and techniques to better serve members and help Magellan achieve its business and operational goals.
• Adhere to all contract requirements, qualification and performance standards, meetings, trainings, standard operating procedures, and company policies.
• Perform all other duties as assigned.

Qualifications

• Master’s degree in Social Work, Counseling, Psychology, or a related behavioral‑health field from an accredited institution.
• Current, active, unrestricted state licensure as one of the following: Licensed Clinical Social Worker (LCSW) or Licensed Clinical Psychologist.
• Active TS/SCI security clearance.
• Minimum of three (3) years of post‑licensure clinical experience.
• Experience providing direct support to organizations and employees through assessment, consultation, education, and triage services.

Other Job Requirements

• Minimum of five (5) years of clinical experience after receiving the graduate degree.
• Clinical training must include instruction on chemical dependency, mental health, and brief therapy.
• Understanding of workplace issues, business functions, and employee/employer relationships.
• Familiarity with EEO rules, ADA in the workplace, FMLA, and Drug‑Free Workplace requirements.
• Ability to conduct accurate client assessments, including risk level, substance abuse, dependency, and job‑performance issues, and refer to appropriate care.
• Competence in crisis intervention.
• Knowledge and expertise in solution‑focused, brief therapy in an outpatient setting.
• Strong customer‑service skills, excellent training and listening abilities, and the capacity to interact effectively at all levels within the company and with external customers.
• Adaptability to new situations, changing priorities, ambiguity, and stress while handling a variety of assignments.
• Positive, achievement‑oriented attitude and consistent accomplishment of expected objectives.

Pay

• Salary range: $70,715 – $113,145 (base salary, varies by location, skills, experience, education, and other job‑related factors).
• Eligibility for short‑term incentives.

Benefits

Magellan offers a comprehensive benefits package, including a broad range of health, life, voluntary, and other benefits and perks that enhance physical, mental, emotional, and financial wellbeing.