Onsite Community Association Manager

About the role

The Community Association Manager oversees the day-to-day operations of a community association, ensuring compliance with management agreements and association policies. They act as the primary liaison between the board of directors and homeowners, managing budgets, invoices, and vendor contracts. They also handle legal matters, manage maintenance, and coordinate inspections.

Responsibilities

• Supervise the operation and administration of the community association
• Act as or oversee the primary liaison with the Association Board of Directors and homeowners
• Perform/Direct administrative and management duties as requested by the Board of Directors
• Ensure community management tools are being effectively developed and utilized
• Review monthly financial reports and submit management summaries to the association Board of Directors
• Conduct CC&R Inspections, generate violation notices, and enforce the process
• Provide recommendations to the Association Board of Directors and committees regarding major capital expenditures
• Maintain delinquency rates and collections process
• Attend Board meetings and community events as needed
• Prepare Board packages according to established time frames
• Ensure Board of Directors are aware of legal actions involving the Association
• Maintain unit and contract files relating to the operations of the Association
• Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary
• Responsible for maintenance of records database, including updating resident information
• Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted
• Coordinate and/or oversee inspection of building facilities and/or common areas and arrange appropriate follow-up actions as required
• Oversee the Accounts Payable (AP) process in accordance with home office processes and procedures
• Draft Annual Budget in coordination with association controller and Board of Directors

Qualifications

• Current Florida Community Association Manager License Required
• Excellent people skills
• Strong knowledge of Microsoft Applications, Vantaca software experience preferred
• Excellent written and verbal communication
• Bilingual English/Spanish preferred
• Ability to make sound business decisions and work effectively with little or no supervision
• Strong Time Management
• Strong Problem Solving and Conflict Management skills
• Ability to successfully work with a wide range of personnel including vendors, personnel, office staff and all levels of management
• Follow all policies and Standard Operating Procedures as instructed by management
• Perform or assist with any operations as required to maintain workflow and to meet schedules
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines
• Ensure all safety precautions are followed while performing duties