Onsite Assistant Community Manager (FVA5826a)

About the Company

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients. Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce. Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

Responsibilities

• Supervision of team members
• Receives & responds to incoming calls from homeowners, Board members & vendors
• Follow through on various requests & maintaining records
• Processes and distributes incoming and outgoing mail for the office and Association
• Prepares and assists General Manager with monthly board packages and in-house mailings
• Produce and track Deed Restriction Letters based on site inspections and maintain violation log
• Track expiration dates on all agreements for assigned associations and solicit bids for renewal
• Assist with preparation of Board Meeting Packets and Annual Members Meeting Packets
• Attend Board Meetings and Annual Members Meetings as needed to assist the Association Manager and record minutes
• Prepare Minutes: Draft meeting minutes and manage the approval process
• Prepare and fulfill New Board Member Packet(s) within two working days of the Annual Members Meeting
• Maintenance of Corporate Records: Maintain and update corporate records and minutes books for assigned associations
• Committee Coordination: Manage volunteer process and maintain data file of volunteers for each committee
• Filing: Set up files for new associations and maintain association files per standard office procedures
• Research and Coordination: Assist the Association Manager with researching resident requests and securing locations and dates for meetings
• Proofread all community correspondence

This description is not intended to be an exhaustive list of duties. The employee may perform other duties as assigned to meet the ongoing needs of the organization. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.