Online Sales Consultant
Primary Responsibilities
- Direct management of web leads and offer prompt follow up (via phone, email & text) with your region's online inquiries to help achieve NVR’s sales plans.
- Utilize the systems and tools provided to update customer details and preferences.
- Be knowledgeable on all active and upcoming communities to effectively identify the best community to meet the customers’ needs.
- Pre-qualify and assess needs of all customers to match them with appropriate NVR communities.
- Create an exceptional customer experience.
- Create sales appointments for customers with community based sales team.
- Provide feedback to the Marketing and Sales teams regarding web lead quality and trends identified through the follow up process.
- Visit communities periodically to foster collaboration with the sales team and to gain valuable trends and insights to improve our customer experience and lead conversion.
Qualifications
- 2 years experience driving conversion in lead management or sales
- Proven track record related to planning, organization, & follow-up
- Demonstrated history as a strong oral & written communicator
- Strong computer skills & working knowledge of lead management systems
- Bachelor’s degree preferred
Benefits
- This is a 40 hour a week position.
Pay
- Details on pay are not specified in this posting.
Schedule
- This position will require working evening hours and weekend hours.
About the Role
As an Online Sales Consultant for Ryan Homes, an NVR brand, you’ll be an integral part of the region’s sales team. You’ll be the liaison between online leads and the community sales team. Your knack for discovering details, building excitement, and scheduling qualified appointments with interested prospects will lead to incremental sales. Your ability to provide a superior level of customer service that creates loyal NVR customers will help you excel.
Skills
- Driving conversion in lead management or sales
- Planning, organization, & follow-up
- Oral & written communication
- Computer skills & lead management systems
Benefits
- Details on benefits are not specified in this posting.
Pay
- Details on pay are not specified in this posting.
Schedule
- This position will require working evening hours and weekend hours.
Company Information
Life at NVR As the parent company of Ryan Homes, NVHomes and Heartland Homes, NVR is a Top 5 US homebuilder and Fortune 500 company that has been helping families build their happily ever after since 1948. All of our roles at NVR, whether you are in the field or in the office, allow you to make a major impact in the lives of those who are looking to achieve home ownership. Our management team is tenured and talented (nearly 80% of them promoted from within), so you will find mentors who can share their knowledge, provide career guidance and encourage your success.
EEO Statement
We are an Equal Opportunity Employer. Drug Testing and Credit Check are required. Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorship.