Online Sales Associate

Job Duties & Responsibilities

• Respond to all assigned leads quickly and effectively.
• Log customer interactions and updates to CRM in a timely and reliable manner.
• Set and confirm appointments with field sales, rescheduling missed appointments as necessary.
• Possess and prospect previous customers by offering current programs.
• Manage internal computer systems to follow up, track, and qualify leads.
• Develop and maintain a positive working relationship with all Sales Counselors (all markets).
• Develop and maintain a positive working relationship with all Sales Managers (all markets).
• Develop and maintain a positive working relationship with Realtors (all markets).
• Provide weekly updates on appointments set and kept.
• Perform a variety of other duties and services as needed.

Required Minimum Qualifications

• A high school diploma.
• A college degree preferred.
• One year of sales experience or a similar role in a professional environment preferred.
• Professional communication and customer service skills both written and oral.
• Proficient with writing skills to craft professional written correspondence.
• Proficient typing skills with an emphasis on speed and accuracy. (Minimum 45 WPM preferred).
• Detail oriented and possess excellent organizational and time management skills.
• Ability to work effectively with little or no supervision.
• Experience in homebuilding industry or a sales environment is preferred.
• Takes personal responsibility to stay abreast of current Sales lead generation trends.
• Experience working with Salesforce or similar CRM system preferred.

Benefits

• Excellent medical / dental / prescription benefits.
• Employee Stock Ownership Plan.
• 401(k).
• New home purchase discounts.
• More – all in a business casual atmosphere!

Pay

Competitive compensation package.

Schedule

Full-time position.

Qualifications

Highland Homes is an Equal Opportunity Employer.