ONLINE – GRADUATE ASSISTANT

Qualifications

• A. Education Bachelor’s Degree required
• B. Experience Background in your assigned Graduate Assistant area
• C. Abilities
  • Demonstrated talent in building cohesive teams.
  • Independent decision making and ability to exercise good judgment.
  • Good written and oral communication skills.
  • Ability to work independently and as a team member to complete assigned tasks and meet deadlines.
  • Organizational skills, time management, relationship building, and communication skills are essential.
  • Willing to work flexible hours.

Performance Responsibilities

• Student Support
  • A. Communication: Act as the first point of contact for student inquiries via email, phone, or online platforms. Respond promptly to student questions, concerns, and requests for assistance.
  • B. Orientation: Assist in the creation and delivery of online orientation materials for new students. Guide students through the online learning platform and familiarize them with course expectations and resources.
  • C. Advising: Provide academic advising and support to online students, helping them navigate courses and the use of services.
• Online Program Coordination
  • D. Resource Development: Contribute to the development and updating of online program resources, such as handbooks, guides, and instructional videos.
  • E. Data Management: Maintain accurate records of student enrollment, attendance, and performance. Assist with data collection and reporting for program evaluation.
• Engagement and Community Building
  • F. Events: Organize and participate in virtual events, workshops, and webinars to engage online students and foster a sense of community.
  • G. Communication Channels: Manage online communication channels, such as discussion forums and social media groups, to promote interaction and collaboration among students.
  • H. Networking Opportunities: Assist students in connecting with peers, alumni, and industry professionals to enhance their learning experience and career opportunities.
  • I. All Other duties as assigned.

Evaluation

Performance will be the responsibility of the Online Director

Terms of Employment

At will employee.

Contact Information

To send cover letter, resume and references, please email to: johnsonb@wmpenn.edu

About the Role

William Penn University strives to create a vibrant learning community for all its members, including students, staff, and faculty. To help foster that community, Graduate Assistants will lead by example and develop others’ leadership capabilities, employ relevant technologies, and actively demonstrate the Quaker virtues of simplicity, peace-making, integrity, community, and equality.

Department

Online Program