Online Fulfillment Part Time

Job Summary

Responsible for performing all activities associated with picking and shipping of orders to members homes and businesses. These include but are not limited to:

• Using a digital handheld device to locate and pick merchandise orders from the selling floor
• Safe navigation of a large picking cart around the club including during club hours
• Assembly of cardboard boxes
• Packing of orders in a safe and damage-free manner
• Moving of pallets of supplies using a pallet jack or other material handling equipment
• Assisting with the loading of UPS/FedEx trucks
• Shrink wrapping pallets

Major Tasks, Responsibilities, And Key Accountabilities

• Processes member purchases in a fast, courteous, and friendly manner by utilizing a handheld digital device to pull merchandise from the selling floor
• Uses handheld scanner device (RF) to verify merchandise
• Builds boxes, shrink wraps packages, moves merchandise from sales floor to staging area
• Communicates problems with inventory and/or equipment and communicates expired or short-dated items included on pick list
• Communicates with club team when merchandise needs to be replenished
• Ensures that all orders are picked in a timely manner
• Works with team to have merchandise pulled from reserve area, when possible, to avoid sales floor replenishment
• Ensures all orders are picked in a timely manner to meet all productivity requirements
• Works with a high level of urgency to ensure deadlines are met up to and including key performance indicators based on individual performance
• Fulfills operational efficiencies, processes and productivity standards with adherence to established SOP for BOPIC, Curbside and Ship from Club
• Takes responsibility for individual performance and works with club leadership on individual performance when metrics are not met
• Wraps and secures the merchandise to the pallet prior to transport
• Clearly labels pallets with required information
• Prints shipping labels and other related documents
• Secures the order in accordance with standard operating procedures
• Oversees the package carrier pick up
• Ensures the SFC area is neat, clean, and organized
• Performs general housekeeping duties, including removing trash and cardboard from the work area
• Handles damaged goods and spoiled products in accordance with standard operating procedures
• Processes returns to the club and makes determination on how to handle (via DDR or Membership desk)
• Maintains all club policies and procedures
• Performs other duties as assigned, including working in other departments as needed

Qualifications

• Must be 18 years of age
• Previous order pulling experience preferred
• Big box/wholesale retail experience preferred
• Previous digital handheld device experience preferred