Online | Entry Level | Client Itinerary Support Specialist

About the role

Support clients in creating and managing their travel itineraries through an online platform. Assist in scheduling flights, hotels, and other travel arrangements. Handle customer inquiries and provide assistance throughout the booking process.

Responsibilities

• Create and manage client travel itineraries using an online platform.
• Schedule flights, hotels, and other travel arrangements as needed.
• Communicate with clients to gather necessary information and resolve any issues that arise.
• Ensure all bookings are accurate and meet client requirements.
• Handle customer inquiries and provide assistance throughout the booking process.

Requirements

• High school diploma or equivalent.
• Experience in customer service or a related field preferred.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage multiple tasks simultaneously.
• Basic knowledge of travel industry terminology and processes.

Qualifications

• Proficiency in Microsoft Office Suite, particularly Excel.
• Experience with online travel platforms and databases.
• Excellent communication and interpersonal skills.

Skills

• Customer service skills.
• Attention to detail.
• Organizational skills.
• Problem-solving abilities.
• Microsoft Office Suite proficiency.
• Knowledge of travel industry terms and processes.

Benefits

• Flexible remote work schedule.
• Competitive compensation package.
• Professional development opportunities.
• Team building activities.

Pay

$20 - $25 per hour.

Schedule

Variable schedule to accommodate client needs.