Online Auction and Digital Manager
Caring Transitions · Herndon, VA · 2 mo ago
On-siteInformation TechnologyFull-time
Auction Management
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Duties
- Coordinate and manage all aspects of our online auction process, including item intake, cataloging, photography, and auction setup.
- Collaborate with team members to ensure accurate and appealing product descriptions and condition reports.
- Upload and manage auction listings on platforms like CTBIDS, E-BAY and Facebook.
- Maintain and update company websites with current inventory, auction dates, and promotions.
- Optimize listings and site content for SEO and user experience.
- Work with design and marketing tools to ensure high-quality digital presentations.
- Track website and auction performance using analytics tools provided and prepare reports.
- Provide general administrative support assistance to the leadership teams when called upon, including scheduling, file organization, and data entry.
- Help maintain internal databases, customer contact lists, and client records.
- Aid in shipping logistics, vendor coordination, and client communications.
- Answer phones, respond to emails, and support client inquiries in a timely and professional manner.
Marketing and Social Media
- Plan, create, and publish engaging content across platforms such as Instagram, Facebook, Google, and LinkedIn.
- Promote upcoming auctions, estate sales, highlight featured items, and share client success stories.
- Engage with followers, become an influencer, respond to comments/messages, and grow our online community of interest.
- Monitor analytics to refine content strategy and maximize engagement.
Requirements
- 2+ years of experience in online auctions, digital marketing, or administrative coordination (experience in art/antiques or resale industry is a plus).
- Proficient in other auction platforms, CMS, social media tools, and Microsoft Office Suite.
- Strong written and verbal communication skills.
- Experience with social media marketing and content creation.
- Exceptional organizational skills and ability to manage multiple projects simultaneously.
- Comfortable working both independently and in a team environment.
Qualifications
- Based in or able to commute to Northern Virginia (hybrid schedule available).
- Knowledge of art, antiques, vintage, or collectibles is desirable.
- Experience using CRM, inventory and/or project management systems desirable.
- Basic photo editing or photography experience.
- Understanding of SEO and web traffic metrics.
Benefits
Competitive salary and bonus based on experience
Flexible hybrid schedule, either in-office or remote
Supportive team environment
Opportunity to make a meaningful impact on people’s lives
Opportunity to rapidly advance through positions of increased responsibility.
Schedule
Hybrid schedule available
Pay
Competitive salary and bonus based on experience
Contact Information
To Apply:
Please submit your resume, a short cover letter, and any relevant portfolio or social media samples to be considered.
Send to: Terry Kern
Caring Transitions of Northern Virginia