Ongoing Licensing Specialist

Position Summary

Necco has an opportunity for a career as an Ongoing Licensing Specialist. This position will add value to the company by recruiting, managing ongoing foster homes, and re-certifying and retaining foster homes to achieve permanence for the children in our care.

Responsibilities

• Ensure targeted recruitment to meet current demand by utilizing data
• Carry out the annual recruitment plan
• Mine existing and prospective parents for referrals
• Build the Necco brand as a leader in foster care by educating the community and related organizations at events
• Build relationships with foster parents, local businesses, news media, churches, community organizations, and business leaders
• Use data to collaborate with staff, foster parents, and community-based influencers to develop and implement ongoing recruitment methods
• Ensure the CRM reflects accurate and timely data regarding leads/opportunities and activities
• Utilize CRM to manage follow-up communication with prospective foster parents using phone, email, text, face-to-face, and direct mail
• Ensure inquiry responses are within 24 hours (excludes weekends)
• Lead the charge on the recertification process as required by state licensing to include ongoing training, home study process and re-approval to be a foster home
• Maintain knowledge of current state regulations relating to foster homes
• Assess the family for ability to foster throughout the recertification process
• Provide recommendations for needed training in growth areas
• Aid the team with steps and actions required for foster home allegations, policy rights violations and/or corrective action (CAPs)
• Participate in the admissions process from youth referral to placement
• Maintain all aspects of the foster parent record in the database
• Ensure all Foster Parent file requirements remain current
• Ongoing Training
• Manage all aspects of foster parent ongoing and recertification training
• Analyze referral declination and provide trainings specific to address Retention
• Use data to analyze foster home retention rates and develop action plans to address utilization and capacity
• Ensure a support team to foster homes throughout the process and for the children with higher needs
• Lead the charge on foster parent recognition and celebrations
• Lead the team with retention activities for foster families
• Aid in referrals and placements to maximize matching and capacity

Qualifications

• Minimum of 21 years of age
• Bachelor's Degree in a Human Service-related field (Ohio Only)
• Bachelor’s Degree in human services or related field (Kentucky, Georgia, Indiana)
• Bachelor's or Master's Degree in social work or a related human service field, or a Board of Regents degree with human service concentration, or a bachelor's degree and have completed department-approved training provided by the child placing agency (West Virginia)
• A minimum of 2 years’ experience in the human services field
• 100/300/100 Auto Insurance Coverage and Valid Driver’s license
• Experience with Training
• Excellent Computer Skills along with the ability to learn new skills and/or programs
• Excellent communication and organizational skills
• Successful completion of all required criminal background checks

Corporate Citizen

• Practice Ruthless Pragmatism
• Engage in peer to peer feedback
• Know and Live the Necco Corporate Culture Principles
• Embody the 3 essential virtues of Humble, Hungry and Smart
• Drive your Individual Performance Scorecard
• Adhere to and contribute to the Necco meeting structure
• Provide (on a rotating schedule) on-call advisory and support to foster families, report and document activities

Note: Necco is an Equal Opportunity Employer and values diversity in its workforce. We are committed to creating an inclusive and equitable work environment and encourage applications from all qualified individuals.