Oncology Nurse Navigator – Physician Aligned

MISSION, VALUES and SERVICE GOALS

MISSION: We deliver outstanding care, inspire health, and connect with heart.

VALUES: Trust. Respect. Integrity. Compassion.

SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

About the role

Manages resources through interdisciplinary collaboration to achieve optimal patient outcomes for oncology patients. Coordinates research data, community physicians and Beacon Health System resources into a seamless model of access and care that benefits patients, participating physicians and family members. Serves as a hospital and Beacon Medical Group ambassador from the patient's first contact to follow-up post-treatment for coordination of care. Provides education regarding services available to oncology patients through and among the different specialty departments of the Cancer Center. Develops survivorship care plans for all eligible oncology patients and provides teaching and resources for optimal survivorship care.

Responsibilities

• Assists adult oncology patients as they navigate through the healthcare system.
• Conducts initial discussions with newly diagnosed patients (and families) to determine any needs or barriers that may influence their participation in their care.
• Networks with physicians and other healthcare providers to ensure effective implementation of patients' plans of care and the establishment of desired patient outcomes.
• Affords support to patients with issues or concerns regarding such things as insurance, transportation, child care, financial resources, language barriers and education; also manages the patient's concerns so they can focus on getting well.
• Initiates referrals within Beacon Medical Group and other community agencies in order to connect patients with the resources needed to eliminate barriers to care such as; pain management, financial counselors, access to transportation, language barriers, child care, complementary services, nutritional referral, etc., with the goal to help the patient by managing concerns so they can focus on getting well.
• Collaborates with community agencies to coordinate referrals as needed.
• Utilizes interdisciplinary care conferences as a mechanism to plan interventions for patients.
• Encourages patient compliance with medical instructions and referrals by educating the patient and family and supporting the physician's treatment recommendations as necessary.
• Reports information regarding variance trends to the manager/director or the appropriate Physician reviewer for review and action.
• Refers information regarding variance trends to the Director or the appropriate Physician Reviewer for review and action.
• Coordinates the gathering and reporting of patient outcome information, which includes following up with patients after procedures.
• Develops and discusses a survivorship plan that outlines treatment received, late and long terms effects of their treatment and short term and longer term follow up guidelines.
• Conducts health screenings and provides educational offerings in the community.
• Maintains an active role in the Oncology Care Committee, reporting all activities to the group and the American College of Surgeons as required.
• Participates In Continuous Quality Improvement By Compiling and analyzing data that is required for generating reports; also ensuring the data accurately represents utilization trends and patterns.
• Prepares summaries and reports for review by the Oncology Care Committee.
• Captures and coordinates the activities of the multidisciplinary oncology clinics by managing the patients under each individual oncology clinic and/or BMG clinic.
• Provides direct nursing care for multidisciplinary clinics.
• Coordinates the scheduling of necessary procedures and follow up required.
• Completes other job-related assignments and special projects as directed.
• Coordinates survivorship activities by utilizing the list of analytic cases from the Cancer Registry to identify which patients are eligible to receive a treatment summary and survivorship care plan.
• Develops survivorship care plans for all eligible patients.
• Delivers and discusses the survivorship care plans with eligible patients and their families.

Requirements

Current license to practice as an RN in Indiana and an Oncology Certified Nursing (OCN) certification are required. If not certified, certification is required within two years of hire.

A minimum of five years of oncology nursing experience is preferred.

Prior experience in a leadership role (which utilized problem-solving and conflict management processes) in a healthcare setting is required.

Qualifications

The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an accredited nursing program.

Skills

Thorough knowledge of oncology clinical care practices, procedures and techniques.

Thorough knowledge of the community agencies, services, programs and resources that are available to assist patients and their families.

Knowledge of counseling techniques and the ability to identify and utilize appropriate resources.

Demonstrated communication skills (verbal, written and listening).

Demonstrated interpersonal skills necessary to promote and maintain cooperative, courteous and sincere relationships with patients, family members, physicians, staff and the public.

Demonstrated sensitivity and the ability to use tact when working with patients and their families.

Time management and problem solving skills and the ability to independently prioritize and organize work activities.

Demonstrated computer skills and knowledge necessary to effectively use and support various computer programs.

Benefits

Sign On bonus.

Pay

$10,000.00

Schedule

Works in various environments with frequent changes in job demands. Requires travel to referral sources, satellite and other locations. Work hours will fluctuate based upon the needs of the patients served.

Physical Demands

Requires the physical ability and stamina to perform the essential functions of the position.