Oncology Nurse Coordinator (Full Time/First Shift/Temporary-Benefited)

About the role

As an Oncology Nurse Coordinator, you will play a key role in guiding patients and their families through every step of their healthcare journey. Using the nursing process, you will assess, develop, implement, and evaluate individualized care plans while proactively anticipating patient needs. Serving as the primary clinical contact, you will provide support, education, and guidance to patients, families, and caregivers, ensuring they feel confident and informed. In this role, you will coordinate multi-disciplinary and multi-site care, facilitate seamless communication among providers, and organize all necessary education and training for the care team. You will act as the central point of contact for patient and caregiver inquiries related to care plans, proactively anticipate patient needs to ensure timely navigation, assess learning needs and provide education to promote adherence to established care plans, enhance the patient experience by delivering exceptional customer service and promptly addressing concerns, perform all responsibilities aligned with the Nurse II role with additional emphasis on care coordination, communication, and patient advocacy, and interact with patients in person, via phone, virtual visits, and the patient portal to ensure care is well coordinated. This is an opportunity to combine your clinical expertise with compassionate guidance, making a meaningful impact on patient outcomes while collaborating with a dedicated care team. No matter where you are in your career journey, Roswell Park offers a welcoming environment to learn, grow, and make a meaningful impact.

Responsibilities

• Guide patients and families through the healthcare journey.
• Assess, develop, implement, and evaluate individualized care plans using the nursing process while anticipating patient needs.
• Serve as the primary clinical contact, providing support, education, and guidance to patients, families, and caregivers.
• Coordinate multi-disciplinary and multi-site care.
• Facilitate seamless communication among providers.
• Organize education and training for the care team.
• Act as the central point of contact for patient and caregiver inquiries related to care plans.
• Proactively anticipate patient needs to ensure timely navigation.
• Assess learning needs and provide education to promote adherence to care plans.
• Enhance the patient experience through exceptional customer service and prompt concern resolution.
• Perform Nurse II responsibilities with added emphasis on care coordination, communication, and patient advocacy.
• Interact with patients via in-person visits, phone, virtual visits, and the patient portal.

Requirements

• License to practice as a Registered Nurse in the State of New York.
• Certification in Basic Life Support (BLS) or eligibility for certification.
• Education and experience options:
  • Bachelor’s degree in Nursing and one (1) year of full‑time experience in oncology, medical‑surgical, or critical care nursing;
  • Bachelor’s degree in Nursing and three (3) years of full‑time medical‑surgical experience in an acute care setting;
  • Associate’s degree in Nursing and three (3) years of full‑time experience in oncology, medical‑surgical, or critical care nursing;
  • Associate’s degree in Nursing and five (5) years of full‑time medical‑surgical experience in an acute care setting.
• Obtain and maintain any applicable specialty certification within thirty (30) months of appointment.
• Obtain BLS certification within six (6) months of appointment.