Oncology Key Account Manager - Atlanta, GA

Leadership

Builds and maintains trust with colleagues, stakeholders, and customers through effective communication, integration, and collaboration.
Leads through challenging and ambiguous situations while ensuring that deadlines and objectives are met, by effectively prioritizing tasks based on urgency, impact, and resource availability.
Influences others and leads without authority during complex situations, fostering collaborative problem-solving and reaching consensus.
Navigates multiple teams or stakeholders to achieve common goals.

Clinical Proficiency

Understands applicable product portfolio to provide approved disease and product information to key decision makers and stakeholders within account(s)
Maximizes appropriate utilization of the portfolio while bringing resources to customers that contribute to better outcomes for patients.
Understands external quality initiatives and aligns and tailors responses to customer’s needs using approved Company resources and messages.
Understands all aspects of treatment decision factors, including knowledge of pathways, protocols, sites of care, guidelines or quality initiatives.

Business Acumen

Utilizes internal data and data analytics to understand account performance and identify opportunities for appropriate engagement.
Knowledge of account ecosystem and current emerging market and business trends impacting assigned accounts.
Develops and pulls-through a coordinated and longitudinal account plan.
Deep understanding of the unique dynamics of the business-to-business (B2B) market, including factors influencing buying decisions such as competitive landscape, industry trends, and economic conditions.
Utilizes approved messages and resources with appropriate healthcare business partners (HBPs) across the account.
Coordinates across a network of local account teams to ensure contract pull-through and address local requests for contract terms or conditions.

Operational/Account Management

Establishes strategic approach to the account in alignment with approved guidance from the marketing teams.
Aligns brand strategy and tactics with customer needs and business objectives to improve patient health outcomes.
Builds trust and relationships with key decision makers and stakeholders and influencers to understand their objectives, goals, and challenges.
Identifies approved resources that align with the customer’s needs.
Develops a thorough understanding of all entry access points and knowledge of stakeholders who influence and operationalize access for the entire enterprise.
Uses approved tools to capture, share, and appropriately communicate internally about the customer.

Qualifications

• Bachelor’s Degree or a minimum of high school diploma with at least 4 years of relevant work experience which could include: professional sales, experience in marketing, military, or healthcare/scientific field (pharmaceutical, biotech, or medical devices)
• Minimum of 2 years of relevant experience in healthcare, life sciences industry, sales, account management or managed care
• Valid Driver’s License
• Demonstrated financial acumen with ability to communicate value proposition and negotiate, if applicable
• Strong understanding of healthcare ecosystem
• Excellent interpersonal and communication skills, internally and externally, with ability to interact with individuals from a variety of cultures and disciplines
• Strong leadership skills and ability to collaborate in cross-functional, matrix organizations
• Ability to travel ~50%