Oncology Account Executive - San Francisco (South Bay)

Sales & Territory Growth

The Oncology Account Executive is responsible for driving sustained territory growth through new account acquisition and expansion of existing customer relationships. This role combines strategic prospecting, consultative selling, and high-touch account management to position Caris as the preferred partner for comprehensive tumor profiling solutions.

Analyze territory opportunities and develop strategic sales plans to achieve growth objectives. Meet or exceed assigned revenue, activity, and performance targets.

Account Management & Customer Experience

Build and maintain strong customer relationships through consistent in-person engagement. Ensure a seamless customer experience across the full order lifecycle. Maintain open communication with key account stakeholders and escalate issues when satisfaction is at risk.

Execute retention strategies and identify upselling and cross-selling opportunities.

Clinical & Technical Expertise

Engage with oncology clinicians and allied teams across clinics, pathology labs, and hospital settings. Support physicians with ordering and interpretation of the CMI platform, including access to PHI when required. Demonstrate and advise on technology solutions such as portals, EMR integrations, and workflows.

Maintain strong knowledge of molecular profiling, biomarkers, and competitive offerings.

Business, Reimbursement & Market Insight

Provide consultative guidance on billing, reimbursement, and payer dynamics. Serve as a resource on laboratory reimbursement and operational workflows. Share market trends, customer feedback, and competitive insights with leadership.

Collaboration & Administration

Collaborate with Client Services, Regional Business Directors, and Commercial Leadership. Maintain accurate CRM documentation and complete required administrative tasks. Maintain assigned company assets. Support meetings, conferences, and trade shows as required.

Perform other duties as assigned.

Required Qualifications

• Bachelor’s degree required.
• Minimum of 3 years of relevant sales experience.
• Strong understanding of oncology practices and molecular diagnostics.
• Knowledge of billing and reimbursement environments.
• Excellent communication and relationship-building skills.
• Ability to manage multiple priorities in a matrixed environment.
• Proficiency with Microsoft Office and CRM tools.
• Valid driver’s license and willingness to travel regularly.

Preferred Qualifications

• 5+ years of sales experience with oncology or molecular diagnostics focus.
• Established oncology or pathology relationships.
• Familiarity with hospital systems and pathology networks.