Onboarding Coordinator

About the role

The Onboarding Coordinator provides essential administrative support to the recruiting team by managing the end-to-end pre-employment and onboarding process for new hires and serves as a primary point of contact for candidates and team members, delivering responsive support via email, phone, and in-person interactions.

Responsibilities

• Coordinate new hire onboarding efforts through electronic onboarding system and maintain regular contact with new hires to ensure completion of assigned pre-hire activities prior to scheduled start dates.
• Attach notes, assessment results, and other relevant documentation to candidate profiles in the applicant tracking system.
• Administer pre-employment screening process including initiating and reviewing background check and drug screening; analyze results to ensure minimum hiring requirements are met.
• Maintain the E-Verify process for all new hires.
• Provide email, phone, and in-person support to address team member and candidate inquiries.
• Ensure accurate and timely completion of information and documentation necessary to complete the pre-hiring process.
• Design and distribute marketing flyers to locations for advertising of vacancies.
• Support the maintenance and organization of team member files.
• Complete special projects related to recruiting as assigned.
• Provide general administrative support to the recruiting team.
• Maintain and update onboarding resources by creating and refreshing reference guides, process documentation, and manager-facing materials to support a consistent and successful new-hire experience.
• Administer background checks for current team members at the request of Team Relations, including follow-up on reported violations and documentation of outcomes.
• Track and report onboarding completion metrics, identify delays or compliance gaps, and escalate unresolved items to appropriate stakeholders.
• Other duties as assigned.

Requirements

• High School Diploma or GED (Required)
• Bachelor's Degree in Human Resources or business-related field (Preferred)
• 1 year in administrative support experience (Required)
• 1 year in human resources experience (Preferred)
• 1 year in experience administering background checks or pre-employment screening processes (Preferred)
• 1 year in experience working with E-Verify or I-9 compliance procedures (Preferred)
• Strong computer skills with working knowledge of Microsoft Word, Outlook, and Excel
• Ability to work independently and collaboratively as part of a team
• Ability to multitask and manage multiple tasks simultaneously
• Strong organizational skills with the ability to prioritize tasks effectively
• Ability to handle sensitive information and maintain confidentiality
• Basic knowledge of HR functional areas
• Excellent verbal and written communication skills
• Highly driven and goal-oriented with a proven ability to meet established goals
• Must have a valid driver's license

Benefits

• Comprehensive Medical and Prescription coverage with 4 plan options
• Comprehensive Dental and Vision Plans
• On-Site Fitness Center
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life, Accidental Death & Dismemberment Insurance and Dependent Life
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program
• Vacation RV Site Discounts for team members when visiting Sun resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on travel, merchandise, mobile phone service, and more
• Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

This position is located in the Metro Detroit, Michigan market.