Onboarding Analyst (Call/Text customer success)
Hyros · Austin, TX · 4 mo ago
Customer ServiceFull-time
About the role
HYROS is seeking two Onboarding Analysts with a background in marketing-related companies. This position offers significant growth potential and aligns with clients spending hundreds of thousands to millions per month.
Responsibilities
- Receive new clients and assist them in setting up their sales tracking in the company’s system.
- Work closely with clients to ensure efficient setup processes.
Requirements
- The ability to read code and edit HTML/basic scripts;
- Experience with Google AdWords and Facebook Ad Manager;
- Past experience in customer success (NOT just support) at a SaaS company;
- Perfect text communication skills;
- Extreme attention to detail;
Preferable
- Experience with tools like ClickFunnels, Marketing CRMs, Autoresponders, and similar marketing software;
Benefits
- Hire for long-term commitment (5-10 years);
- Focus on coaching and team member growth;
- Remote work option;
- Potential for large career growth;
- Opportunity to join an innovative, rapidly scaling company;
- Access to cutting-edge technology and AI systems;
- Challenging and impactful work with major clients;
- Culture-focused hiring process;
Schedule
HYROS operates remotely.
Pay
Details on pay are not specified at this time.