Jobs · Customer Service

Onboarding Analyst (Call/Text customer success)

Hyros · Austin, TX · 4 mo ago
Customer ServiceFull-time

About the role

HYROS is seeking two Onboarding Analysts with a background in marketing-related companies. This position offers significant growth potential and aligns with clients spending hundreds of thousands to millions per month.

Responsibilities

  • Receive new clients and assist them in setting up their sales tracking in the company’s system.
  • Work closely with clients to ensure efficient setup processes.

Requirements

  • The ability to read code and edit HTML/basic scripts;
  • Experience with Google AdWords and Facebook Ad Manager;
  • Past experience in customer success (NOT just support) at a SaaS company;
  • Perfect text communication skills;
  • Extreme attention to detail;

Preferable

  • Experience with tools like ClickFunnels, Marketing CRMs, Autoresponders, and similar marketing software;

Benefits

  • Hire for long-term commitment (5-10 years);
  • Focus on coaching and team member growth;
  • Remote work option;
  • Potential for large career growth;
  • Opportunity to join an innovative, rapidly scaling company;
  • Access to cutting-edge technology and AI systems;
  • Challenging and impactful work with major clients;
  • Culture-focused hiring process;

Schedule

HYROS operates remotely.

Pay

Details on pay are not specified at this time.

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