On-Site ROI Medical Records Specialist - Escondido, CA

Essential Functions

• Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
• Date stamps all requests and highlights pertinent data to facilitate processing.
• Validates requests and authorizations for release of medical information according to established procedures.
• Maintains quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
• Maintain equipment in excellent operating condition (inside and out).
• Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
• May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.

Qualifications

• A High School Diploma (GED) required.
• A minimum of 2 years prior experience in a medical records department or like setting preferred.
• Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required.
• Must have excellent organizational skills a must.
• Must be able to type 50 wpm.
• Must be able to use fax, copier, scanning machine.
• Must be willing to learn new equipment and processes quickly.
• Must be self-motivated, a team player.
• Must have proven customer satisfaction skills.
• Must be able to multi-task.

Compensation

Up to $21.00/hour based on experience