Jobs · Customer Service · New York

On-Site Customer Experience & Content Creation Assistant

Unlimited Biking · New York, NY · 3 mo ago
Customer Service$17/hrPart-time

Event Representation & Brand Activation

Attend local public events to represent Unlimited Biking
Engage with attendees to promote our services and offerings
Distribute marketing materials and increase brand visibility
Gather/create unique on-location content for the marketing team

Store, Event & Experience Support

Aid with customer picnics, group outings, and VIP client experiences
Customer experience & store operational support
Help coordinate and execute on-site check-in for events
Ensure a smooth and memorable experience for participants
Gather/create unique on-location content for the marketing team

Bike Events & Street Marketing

Support local biking events to drive brand awareness
Assist with flyer distribution and on-the-ground promotions
Gather/create unique on-location content for the marketing team

Content Creation

Attend at least one bike tour per week to create engaging content
Produce short-form videos (TikTok, Instagram Reels, etc.)
Participate in trends, viral challenges, or creative storytelling
Work with the marketing team to align content with campaigns
TD Five Boro Bike Tour, Expos & Festivals: April 29th - May 3rd
NYCAHC Annual Trade Show - Late June
Summer Streets - Saturdays in July/August
Summer Streets Press Events TBD

Skills

  • Interest in biking, outdoor activities, or tourism (preferred)
  • Outgoing, friendly, and confident personality
  • Experience with content creation (TikTok, Instagram Reels, etc.)
  • Creative mindset with an eye for storytelling
  • Comfortable being on camera
  • Ability to engage and interact with the public
  • Ability to multitask in fast-paced environments

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