On-Road Supervisor

Responsibilities

• Manages and works with on road employees to maximize efficiency and ensure that packages are delivered in a safe, timely, and professional manner.
• Uses the balanced scorecard and quality improvement process to track performance against goals.
• Facilitates execution of the daily dispatch plan.
• Completes on-road supervision/audit rides.
• Maintains operational performance by developing and implementing effective work process plans.
• Troubleshoots service inefficiencies, reviews work processes and schedules, and monitors costs to budget.
• Applies an understanding of policies and procedures to situations and operations in a business area.
• Participates in the development and implementation of work process plans to maximize center proficiency and achieve business results.
• Ensures implementation and maintenance of a comprehensive health and safety plan.
• Conducts risk management and safety compliance audits.
• Applies knowledge of company structure and operations to resolve problems, make decisions and achieve business objectives.
• Maintains employee safety training and certifications.
• Applies workforce planning knowledge to evaluate labor markets and devise strategies to attract talent.
• Determines employee training needs to produce continuous development plans.
• Provides feedback and support.
• Conducts performance evaluations and resolve individual and group performance issues.
• Supports a collaborative work environment through continuous communication and relationship building.
• Applies legal, regulatory and safety compliance knowledge to reduce company risk.
• Affirms customer or business needs and trends.
• Counsels and develops others using career development processes and tools.

Requirements

• Must be currently located in the same geographic location as the job or willing to relocate yourself.
• Must be at least 21 years of age.
• Must have previous UPS Package car driving experience.
• Ability to lift 70lbs/32 kgs.
• Ability to work flexible shift hours, up to 5 days per week.
• Working knowledge of Microsoft word, Excel, Access, and Outlook.
• Must be DOT certified, and willing to take a physical exam, including a driving test.

Qualifications

• Bachelor’s degree (or internationally comparable degree) or be a current UPS employee with three years of UPS experience.
• Be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Skills

• Knowledge of company structure and operations.
• Workforce planning knowledge.
• Customer or business needs and trends.
• Legal, regulatory and safety compliance knowledge.

Benefits

• Flexible shift hours.

Pay

• Job Grade: 20F

Schedule

• Shift: 7:00 AM to 7:00 PM (flexible schedule)