On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1532)

About the role

Working at Target means helping all families discover the joy of everyday life. As an On‑Demand Team Member you can work as much or as little as you like, creating your own schedule through the myTime mobile scheduling app. This role is ideal for those seeking a personalized work schedule. As a Guest Advocate you will welcome guests, exceed service expectations, support various store functions, and develop skills that can build a career.

Responsibilities

• Create an Easy, Inspiring, and Friendly guest experience by delivering on the following commitments
• Greet: 10ft – be friendly – smile, make eye contact, or wave
• Greet: 4ft – greet the guest, smile and initiate a warm, helpful interaction
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
• End every guest transaction with a sincere thank you
• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
• Adjust to business and guest needs to deliver an easy and inspiring guest experience
• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
• Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices
• Work efficiently to minimize guest wait time while maintaining guest service and accuracy
• Make the guest aware of current and upcoming brand launches, store activities and events
• Know and speak to the benefits of Target Loyalty programs with every guest and assist with application, sign‑up, and sign in as needed
• Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them
• Understand and show guests how to use Wallet and the other features and offerings within the Target App
• Attempt every return and follow register prompts, partnering with immediate leaders as needed to help solve issues for the guest while following Target’s policies and procedures
• Partner with leaders as needed to de‑escalate any situations and recover the guest shopping experience while following Target’s policies and procedures
• Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests
• Maintain a clean, clutter‑free work area (including gathering abandoned items, baskets, and hangers)
• Stock supplies during store open hours while being available for the guest
• Demonstrate a culture of ethical conduct, safety and compliance
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
• Support guest services such as order pick up (OPU), Drive‑up (DU) Orders, DU Returns