On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1500)
About the role
Working at Target means helping all families discover the joy of everyday life through the company's values and culture. As an On‑Demand Team Member, you can work as much or as little as you like; your schedule varies with shift availability and store needs, and you create your own schedule by picking up shifts via the myTime mobile app. You are not placed on the posted weekly schedule but must pick up and work shifts at least once every four weeks (minimum four hours) and respond to contact attempts; failure to work a shift within five months may result in administrative termination. The role focuses on guest advocacy: welcoming guests, exceeding service expectations, promoting loyalty programs, assisting with in‑store and digital services, ensuring cleanliness, and supporting fulfillment, cash office, and safety procedures.
Responsibilities
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
- Create a welcoming experience by greeting guests as you are completing your daily tasks.
- When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
- Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
- Thank guests and let them know we’re happy they chose to shop at Target.
- Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
- Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
- Make the guest aware of current and upcoming brand launches, store activities and events.
- Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed.
- Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them.
- Understand and show guests how to use Wallet and the other features and offerings within the Target App.
- Attempt every return and follow register prompts, partnering with immediate leaders as needed to help solve for the guest while following Target’s policies and procedures.
- Partner with leaders as needed to de-escalate any situations and recover the guest shopping experience while following Target’s policies and procedures.
- Deliver easy and accurate