On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1358)

Pay

Starting hourly rate: $19.00 USD per hour.

About Target

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

On‑Demand Role

This position allows you to create your own schedule by picking up shifts posted by leaders or other team members via the myTime mobile scheduling app. Reliable and prompt attendance is required; you must pick up and work shifts at least once every four weeks (minimum of four hours). Failure to respond to contact attempts or to work at least one shift within five months may result in termination. New hires must attend a Target Welcome orientation and complete a short‑term structured training schedule before using the app to select shifts.

Service & Engagement

Guest Advocates welcome, thank, and exceed guest service expectations through guest interaction, loyalty enrollment, and store cleanliness. They support both in‑store and digital services, ensuring a quick and easy shopping experience at check‑lanes, guest services, gift registry, pick‑up, and drive‑up.

Typical Responsibilities

• Greet guests: within 10 ft be friendly – smile, make eye contact, or wave; within 4 ft greet the guest, smile and initiate a warm, helpful interaction.
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience.
• End every guest transaction with a sincere thank you.
• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
• Adjust to business and guest needs to deliver an easy and inspiring guest experience.
• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
• Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
• Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
• Make the guest aware of current and upcoming brand launches, store activities and events.
• Know and speak to the benefits of Target Loyalty programs with every guest and assist with application, sign‑up, and sign‑in as needed.
• Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them.
• Understand and show guests how to use Wallet and the other features and offerings within the Target App.
• Attempt every return and follow register prompts, partnering with immediate leaders as needed to help solve issues for the guest while following Target’s policies and procedures.
• Partner with leaders as needed to de‑escalate any situations and recover the guest shopping experience while following Target’s policies and procedures.
• Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests.
• Maintain a clean, clutter‑free work area (including gathering abandoned items, baskets, and hangers).
• Stock supplies during store open hours while being available for the guest.
• Demonstrate a culture of ethical conduct, safety and compliance.
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
• Support guest services such as order pick up (OPU), Drive‑up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, including compliance with federal, state, and local adult‑beverage laws.
• Perform all other duties based on business needs.

What We Are Looking For

• Enjoy interacting and helping others—including guests and fellow team members.
• Thrive in a fast‑moving, highly active and physically demanding role where teamwork, flexibility, and creative problem solving are key.
• Open to working a flexible schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
• Communicate effectively, using positive language and attentiveness to guests’ needs.
• Remain focused and composed in a fast‑paced environment and accomplish multiple tasks within established timeframes.
• Maintain a welcoming and helpful attitude toward guests and team members.
• Pay attention to detail while multitasking.
• Willingness to educate guests and engage around products and services.
• Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed.
• Work both independently and collaboratively with a team.
• Resolve guest questions quickly on the spot.
• Accurately handle cash register operations, cash transactions, and support cash‑office operations as needed.
• Scan, handle and move merchandise efficiently and safely, frequently lifting or moving product up to 10 lb and occasionally up to 44 lb without additional assistance.
• Flexibility when picking up shifts (e.g., nights, weekends, holidays) to help meet store needs.
• Active engagement by picking up and working shifts and responding to contact attempts.
• Ability to work at least one shift within five months; otherwise employment will be administratively terminated.
• Capability to work in varying temperatures, humidity, and other elements while performing duties such as Drive‑Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Schedule

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