On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2813)
About the role
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.
Schedule
As an On-Demand Team Member, you can work as much or as little as you like; your schedule may vary depending on shift availability and store needs. You are not included on the posted weekly schedule but can create your own schedule by picking up shifts posted by leaders or other team members via the myTime mobile scheduling app. Reliable and prompt attendance is required when you pick up a shift, and you must work at least one shift every 4 weeks (minimum four hours). Flexibility may be granted in certain circumstances, but you must respond to contact attempts; failure to respond may result in termination. If you do not work at least one shift within 5 months, employment will be administratively terminated. After an offer, you will attend a Target Welcome orientation and complete a short‑term structured training schedule, then use the myTime app to pick up desired shifts.
Responsibilities
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
- Create a welcoming experience by greeting guests as you complete daily tasks.
- Engage with guests in a welcoming way to help solve their specific needs.
- Be knowledgeable about the tools, products, and services available in the total store and your area to solve issues and improve the guest experience.
- Thank guests and let them know you’re happy they chose to shop at Target.
- Scan and bag all guest items efficiently, accurately, and in compliance with food safety standards and company best practices.
- Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
- Make guests aware of current and upcoming brand launches, store activities, and events.
- Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign‑up as needed.
- Be familiar with all fulfillment services and know how to direct guests to enroll, activate, and use them.
- Understand and show guests how to use Wallet and other features within the Target App.
- Attempt every return and follow register prompts, partnering with immediate leaders as needed to help solve for the guest while following Target’s policies and procedures.
- Partner with leaders as needed to de‑escalate situations and recover the guest shopping experience while following Target’s policies and procedures.
- Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests.
- Maintain a clean, clutter‑free work area (including gathering abandoned items, baskets, and hangers).
- Stock supplies during store open hours while being available for the guest.
- Demonstrate a culture of ethical conduct, safety, and compliance; work safely, comply with safety policies, best practices, and training; report hazards and correct where possible.
- Support guest services such as order pick up (OPU), Drive‑up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, including compliance with federal, state, and local adult beverage laws.
- Support Cash Office processes as needed, including management of cash systems.
- Perform all other duties based on business needs.
Requirements
- Enjoy interacting and helping others, including guests and fellow team members.