Jobs · Customer Service · Illinois

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2613)

Target · Chicago, IL · 5 mo ago
On-siteCustomer Service$17.75/hrPart-time

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT ON DEMAND

  • You can work as much or as little as you like as an On-Demand Team Member (TM) and your schedule may vary depending on shift availability and store needs.
  • This role is ideal for those that are looking for a personalized work schedule.
  • As an On-Demand TM, you will not be included on the posted weekly schedule, but rather will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our myTime mobile scheduling app) that work best with your schedule.
  • Reliable and prompt attendance is necessary when you choose to pick up a shift.
  • You are required to work at least one shift within 5 months or your employment with Target will be administratively terminated.
  • Your communication and ability to work when our business demands it most are critical to your success in this role.

SERVICE & ENGAGEMENT

  • Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness.
  • Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty.
  • Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

WHAT WE ARE LOOKING FOR

  • You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
  • You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
  • You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

BENEFITS

  • We are proud to provide benefits that support you, your family and your future.
  • Health and well-being
  • Financial well-being
  • Market-leading pay
  • Team Target discount
  • Creating a culture of joy
  • Inclusivity
  • Connection
  • Drive

COMPETITIVE BENEFITS

We bring out the best in each other every day.

DEMANDS OF THE ROLE

  • Achieve the service standard by demonstrating a service culture that prioritizes the guest service experience.
  • Create a welcoming experience by greeting guests as you are completing your daily tasks.
  • Engage with guests in a welcoming way, to help solve their specific needs.
  • Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
  • Thank guests and let them know we’re happy they chose to shop at Target.
  • Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
  • Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
  • Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers).
  • Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
  • Support Cash Office processes as needed, including management of cash systems.

APPLYING FOR THIS ROLE

Applications for this role are accepted on an ongoing basis and there is no application deadline.

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