On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2216)

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT ON DEMAND

• You can work as much or as little as you like as an On-Demand Team Member (TM) and your schedule may vary depending on shift availability and store needs.
• This role is ideal for those that are looking for a personalized work schedule.
• As an On-Demand TM, you will not be included on the posted weekly schedule, but rather will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our myTime mobile scheduling app) that work best with your schedule.
• Reliable and prompt attendance is necessary.
• You will be required to work at least one shift within 5 months or your employment with Target will be administratively terminated.
• Your communication and ability to work when our business demands it most are critical to your success in this role.

ALL ABOUT SERVICE & ENGAGEMENT

• Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness.
• Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty.
• Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

WHAT WE ARE LOOKING FOR

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
• You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

SKILLS YOU SHOULD HAVE FROM THE GET-GO

• Communicating effectively, including using positive language and attentive to guests needs.
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and other team members.
• Attention to detail while multi-tasking.
• Willing to educate guests and engage around products and services.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Work both independently and with a team.

COMPETENCIES AND SKILLS

• Delivering the service standard.
• Creating a welcoming experience by greeting guests as you are completing your daily tasks.
• Engaging with guests in a welcoming way, to help solve their specific needs.
• Being knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
• Thanking guests and letting them know we’re happy they chose to shop at Target.
• Scanning and bagging all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
• Working efficiently to minimize guest wait time while maintaining guest service and accuracy.
• Making the guest aware of current and upcoming brand launches, store activities and events.
• Knowing and speaking to the benefits of Target Loyalty programs with every guest and assisting with application or sign-up as needed.
• Being familiar with all fulfillment services, and knowing how to direct the guest to enroll, activate and use them.
• Understanding and showing guests how to use Wallet and the other features and offerings within the Target App.
• Attempting every return and following register prompts, partnering with immediate leaders as needed to help solve for the guest while following Target’s policies and procedures.
• Partnering with leaders as needed to de-escalate any situations and recover the guest shopping experience while following Target’s policies and procedures.
• Delivering easy and accurate service to all Order Pick Up, Drive Up, and Registry guests.
• Maintaining a clean, clutter free work area (including gathering abandoned items, baskets, and hangers).
• Stocking supplies during store open hours while being available for the guest.
• Demonstrating a culture of ethical conduct, safety and compliance.
• Working in a safe manner at all times; complying with all safety policies, best practices, and training; reporting hazards and correcting where possible.
• Supporting guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintaining a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
• Supporting Cash Office processes as needed, including management of cash systems.

BENEFITS

Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
Benefits Eligibility: https://tgt.biz/BenefitsForYou_A

ADA

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com.