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Jobs · Customer Service · Massachusetts

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1839)

Target · Hadley, MA · 5 mo ago
On-siteCustomer Service$17.75/hrPart-time

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT ON DEMAND

  • You can work as much or as little as you like as an On-Demand Team Member (TM) and your schedule may vary depending on shift availability and store needs.
  • This role is ideal for those that are looking for a personalized work schedule.
  • As an On-Demand TM, you will not be included on the posted weekly schedule, but rather will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our myTime mobile scheduling app) that work best with your schedule.
  • Reliable and prompt attendance is necessary when you choose to pick up a shift.
  • You are required to work at least one shift within 5 months or your employment with Target will be administratively terminated.
  • You need to respond to our attempts at contact to confirm your interest in working shifts at Target.

SERVICE & ENGAGEMENT

  • Create a welcoming experience by greeting guests as you are completing your daily tasks.
  • Engage with guests in a welcoming way, to help solve their specific needs.
  • Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
  • Thank guests and let them know we’re happy they chose to shop at Target.
  • Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
  • Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
  • Make the guest aware of current and upcoming brand launches, store activities and events.
  • Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed. Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them.
  • Understand and show guests how to use Wallet and the other features and offerings within the Target App.
  • Attempt every return and follow register prompts, partnering with immediate leaders as needed to help solve for the guest while following Target’s policies and procedures.
  • Partner with leaders as needed to de-escalate any situations and recover the guest shopping experience while following Target’s policies and procedures.
  • Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests.
  • Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers).
  • Stock supplies during store open hours while being available for the guest.
  • Demonstrate a culture of ethical conduct, safety and compliance.
  • Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
  • Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
  • Support Cash Office processes as needed, including management of cash systems.

WHAT WE ARE LOOKING FOR

  • You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
  • You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
  • You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

COMPETITIVE BENEFITS

We are proud to provide benefits that support you, your family and your future.

  • Health and well-being
  • Financial well-being
  • Market-leading pay
  • Team Target discount
  • Creating a culture of joy
  • Inclusivity
  • Connection
  • Drive

APPLICATION INFORMATION

Applications for this role are accepted on an ongoing basis and there is no application deadline.

BENEFITS ELIGIBILITY

Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A

AMERICANS WITH DISABILITIES ACT (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

COMPETITIVE BOUNTY

We offer a competitive bounty program for referrals who refer qualified candidates to Target. For more information, please visit https://tgt.biz/referral-bounty-program.

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