On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T0733)
- items.
Requirements: The posting includes "WHAT WE ARE LOOKING FOR" with bullet points: enjoy interacting, thrive in fast-moving, open to flexible schedule, etc. Also includes "The Good News Is That We Have Some Amazing Training..." and "But, There Are a Few Skills You Should Have From The Get-go:" then list of skills. Also includes "We Are An Awesome Place To Work..." with expectations: accurately handle cash register, scan/handle merchandise, flexibility when picking up shifts, active engagement, must work at least one shift within 5 months, capable of working in varying temperatures, ability to remain mobile. Those could be considered Requirements or Qualifications. We need to decide sections: Requirements, Qualifications, Skills. The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to decide what content goes where. Typically Requirements are mandatory qualifications; Qualifications could be preferred; Skills are specific abilities. We can split: Requirements: must be able to work flexible schedule, must work at least one shift within 5 months, must be able to lift up to 44 lbs, must be able to remain mobile, must be able to handle cash, etc. Qualifications: maybe education? Not mentioned. Could be none. Skills: communication, attentive, problem solving, etc. The posting includes "The Good News Is That We Have Some Amazing Training That Will Help Teach You Everything You Need To Know To Be a Guest Advocate. But, There Are a Few Skills You Should Have From The Get-go:" then list: Communicating effectively, using positive language and attentive to guests needs; Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes; Welcoming and helpful attitude toward guests and other team members; Attention to detail while multi-tasking; Willing to educate guests and engage around products and services; Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed; Work both independently and with a team. Those are skills.
Then "We Are An Awesome Place To Work And Care About Our Teams, So We Want To Make Sure We Are Clear On a Few More Basics That We Expect:" then list: Accurately handle cash register operations, cash transactions, and support cash office operations as needed; Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others; Flexibility when picking up shifts (e.g., nights, weekends and holidays) to help meet store needs; Active engagement by picking up and working shifts as well as responding to our attempts at contact. You must work at least one shift within 5 months or you will be administratively terminated.; Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.; Ability to remain mobile for the duration of a scheduled shift (shift length may vary). Those could be Requirements.
Thus we can have Requirements section with those bullet points. Qualifications maybe none; we could omit if no specific content. The instruction: "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". So if we have no qualifications content, we should not include Qualifications heading. Similarly for Skills we have content. So include Skills.
Thus sections: About the role, Responsibilities, Requirements, Skills, Benefits, Pay, Schedule.
We must not repeat job title. Use
for each section heading. Use
- for any list of duties/requirements/benefits. Use
for prose. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can condense into bullet points but must not lose detail. However we must not invent or summarize away detail. That means we should keep the details as they are, maybe as separate bullet points preserving the exact phrasing. We can break long paragraphs into multiple
if needed. For lists, we can use
- . For prose, use
. Must not include boilerplate like EEO, legal, application instructions, duplicated lines, cookie/navigation. Must remove lines like "Americans With Disabilities Act (ADA) In compliance..." etc. Also remove "Applications for this role are accepted on an ongoing basis..." etc. Also remove the URLs? The instruction says preserve ALL substantive information; URLs are substantive? They are about benefits eligibility. Probably we should keep them as part of Benefits section. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The URLs are not those; they are informational. So keep them. We must not include the repeated "ALL ABOUT TARGET", "ALL ABOUT ON DEMAND", "ALL ABOUT SERVICE & ENGAGEMENT" as headings; we can incorporate their content into About the role section as prose. We must not include duplicated lines. Ensure we don't repeat same bullet. Let's extract content. About the role: - "Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture." (from ALL ABOUT TARGET) - On-Demand TM description: "You can work as much or as little as you like as an On-Demand Team Member (TM) and your schedule may vary depending on shift availability and store needs. This role is ideal for those that are looking for a personalized work schedule. As an On-Demand TM, you will not be included on the posted weekly schedule, but rather will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our myTime mobile scheduling app) that work best with your schedule. When you choose to pick up a shift, reliable and prompt attendance is necessary. We also ask for your active engagement by picking up and working shifts once every 4 weeks (minimum of four hours). Flexibility can be granted in certain circumstances, but you need to respond to our attempts to contact you to confirm your interest in working shifts at Target. If you do not respond to our attempts at contact, your employment may be terminated. Additionally, if you do not work at least one shift within 5 months, your employment with Target will be administratively terminated. Your communication and ability to work when our business demands it most are critical to your success in this role. Should you be offered a position as an On-Demand TM, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule to ensure you are properly prepared for your new role. After that, the myTime mobile scheduling app is where you can pick up the shifts you desire to work." - Service & Engagement description: "Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. At Target, We Believe In Our Team Members Having Meaningful Experiences That Help Them Build And Develop Skills For a Career. The Role Of a Guest Advocate Can Provide You With The Skills And Experience Of: Communicating and interacting with guests to build an inclusive guest experience Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns Adapting to different guest interactions and situations Promoting and engaging around various benefits, offerings and services" We can combine these into a few paragraphs. Responsibilities: list from "As a Guest Advocate, No Two Days Are Ever The Same, But a Typical Day Will Most Likely Include The Following Responsibilities:" then each bullet: - Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard. - Create a welcoming experience by greeting guests as you are completing your daily tasks. - When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs. - Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience. - Thank guests and let them know we’re happy they chose to shop at Target. - Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices. - Work efficiently to minimize guest wait time while maintaining guest service and accuracy. - Make the guest aware of current and upcoming brand launches, store activities and events. - Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed. - Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them. - Understand and show guests how to use Wallet and the other features and offerings within the Target App. - Attempt every return and follow register prompts, partnering with immediate leaders as needed to help solve for the guest while following Target’s policies and procedures. - Partner with leaders as needed to de-escalate any situations and recover the guest shopping experience while following Target’s policies and procedures. - Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests. - Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers). - Stock supplies during store open hours while being available for the guest. - Demonstrate a culture of ethical conduct, safety and compliance. - Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible. - Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. - Support Cash Office processes as needed, including management of cash systems. - All other duties based on business needs We need to keep each as
- . Requirements: from "We Are An Awesome Place To Work And Care About Our Teams, So We Want To Make Sure We Are Clear On a Few More Basics That We Expect:" list: - Accurately handle cash register operations, cash transactions, and support cash office operations
- . For prose, use
- for any list of duties/requirements/benefits. Use