On-Call Turndown Attendant - San Francisco at Embarcadero

About the location

A sky-high urban retreat reimagined with panoramic bay views. Introducing our second Four Seasons Hotel in San Francisco, rising above downtown at 345 California Center. Enjoy unparalleled views from the top 11 floors of this 48-storey landmark, providing breathtaking panoramas of the city and the bay. Discover this new Four Seasons experience—steps from Union Square, the Ferry Building, and Fisherman’s Wharf, home to Pier 39.

Responsibilities

• Has a set number of occupied rooms to clean during a shift.
• Removes used towels and replaces them with clean ones from the Linen Closet.
• Wipes down any wet surfaces in the bathroom.
• Folds any clothing left in room and places it in appropriate spot.
• Removes Room Service trays, dishes, and carts to service landings.
• Closes drapes, reduces lighting, turns music on softly, and prepares bed.
• Restocks used amenities such as shampoo, lotions, cotton balls, stationery, and pens.
• Prepares unoccupied rooms for turndown for arriving guests.
• Performs full Room Attendant duties in occupied rooms and late check-out rooms when needed.
• Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Works harmoniously and professionally with co-workers and supervisors.

Requirements

• Reading, written, and oral proficiency in the English language is required.
• Minimum of one (1) year of housekeeping experience; luxury hotel preferred.
• Able to cope with stress and work in a high-volume operation.
• Able to prioritize and multi-task.
• Able to work a flexible schedule, including days, nights, weekends, and holidays.
• High school education or equivalent experience is preferred.

Benefits

• Hourly rate: $34.12
• Retirement plan
• Complimentary employee meals