On Call Specialist for Residential Programs

Brief Description

The On-Call Specialist fills in when needed for program staff at CFTH’s residential programs (Margarita Inn and Our House). Residential Programs are open 24 hours a day, 7 days a week, including holidays. Shifts are 8:00am to 4:00pm, 4 pm to 12:00am, and 12:00am to 8:00am. Coverage is most needed for 2nd and 3rd shifts.

Specific Duties

• Avoids de-escalating situations with and between participants
• Ensures the environment is safe and community-oriented by helping the participants adhere to general and program-specific rules
• Maintains a clean environment, both in general communal areas and individual participant rooms
• Enters appropriate data, relevant to service provided, into designated systems such as HMIS and Smartsheet
• Arrives on time and prepared for shift
• Adheres to the Core Values and Code of Conduct for Connections for the Homeless
• Available to work all shifts and holidays as assigned and at least one shift per month

Requirements

• High school diploma or equivalent experience
• At least one year of professional experience in a behavioral health or social service setting
• Documented training in de-escalation (i.e., Handle w/ Care) or completion within 90 days of start date
• Computer literacy in Microsoft Word and Excel and in client database usage
• Self-starter with the ability to multi-task and think creatively

Qualifications

• Self-starter with the ability to multi-task and think creatively
• Able to work independently and with diverse populations
• Effective speaking, writing, and interpersonal skills
• Remain on Organization premises during breaks/meal periods and until their replacement arrives, when necessary
• Able to lift and move up to 50 pounds and stand for extended periods of time

Benefits

Full-time employees enjoy a range of benefits, consciously crafted through an equitable lens, to support their well-being and professional growth. At Connections for the Homeless, we recognize that supporting our employees is essential in achieving our mission. We are ready to invest in you as you make a difference in our community.