On Call Milieu Staff, Children's Crisis

About the role

At Jefferson Center, we are passionate about building a community where mental health matters and equitable care is accessible to all races, ethnicities, abilities, socioeconomic statuses, ages, sexual orientations, gender expressions, religions, cultures, and languages. The CSU Residential Counselor will provide milieu management, psychoeducation groups, and ensure the safety of individuals in Jefferson Center's Children's Crisis Stabilization Unit. This is an on-call (Pool) position with varying shifts, including overnights, days, and weekends.

Jefferson Center's Children's Crisis Unit uses an interdisciplinary team of clinicians, residential counselors, medical staff, and admissions staff to provide brief, 3-5 day crisis stabilization treatment for children and youth with behavioral health issues, including depression, suicidal thoughts, trauma reactions, and family issues. Our team coordinates treatment and provides tools and safety planning for children, youth, and families to safely return to their homes and community.

Responsibilities

• Provides milieu management, guidance, safety, stability, and direction to children/youth using a strengths-based approach.
• Maintains acceptable attendance and punctuality.
• Interacts with children/youth and their families to provide guidance, safety, stability, and direction, including de-escalating potentially dangerous situations.
• Acquires and maintains certification in Nonviolent Crisis Prevention and Intervention Training (CPI).
• Performs accurate and timely documentation, including but not limited to admissions, shift notes, discharges, inventories, screening of clients’ personal belongings, individual and group sessions, Medication Occurrences (MOR), and Adverse Incident Reports (AIR).
• Monitors and documents clients' vital signs, physical condition, and behavior; administers blood pressure assessments when a Nurse is not available.
• Acquires and maintains certification as a Qualified Medication Administration Personnel (QMAP) and administers medications to clients per QMAP standards.
• Acquires and maintains certification in CPR/First Aid.
• Assists with planning, conducting, and supervising patient activities, including community meetings, groups, external meetings on-site, family visitation, recreational activities, and life skills.
• Facilitates or co-facilitates psychoeducation groups.
• Assists the team in coordinating treatment referrals for clients motivated to seek ongoing treatment following discharge.
• Assigns and monitors clients completing residential unit chores, including main areas, hallways, bedrooms, and bathrooms.
• Collaborates with kitchen staff regarding meals and snacks.
• Practices OSHA safety standards and disposes of biohazard waste according to OSHA standards.
• May assist in transporting admitted clients to hospitals, aftercare, or other approved services as directed; may be exposed to adverse weather conditions.
• Effectively responds to clients' needs and problems, initiates and maintains positive interactions, and provides timely responses to phone calls, emails, and other requests.
• Adheres to all Jefferson Center Policies and Procedures.
• Ensures Adverse Incident Reporting (AIR) procedures are followed during shift.
• Attends mandatory in-services, staff meetings, clinical supervision, and online training as required.
• Participates in supervision by coming prepared with an agenda, reporting high-risk/problem cases, and providing feedback.
• Participates in and promotes a positive, supportive, cooperative team environment.
• Engages in staff development activities that enhance professional growth.
• Understands the impact of trauma on individuals served and ensures interactions are consistent with the recovery process to reduce re-traumatization.
• Participates in training/educational programs on Trauma-Informed Care, the impact of trauma, and trauma recovery.
• Ensures delivery practices are guided by the principles of trauma-informed care and addiction treatment.
• Maintains effective interpersonal relations with consumers, peers, subordinates, upper management, visitors, and the general public using language and behavior that promotes dignity and respect.
• Exhibits enthusiasm, respect, adaptability, flexibility, and a spirit of cooperation in the work environment.
• Must be sensitive to the diverse cultural and situational needs of patients.

Requirements

• High School Diploma or GED required; Bachelor’s degree strongly preferred.
• At least 1 year of experience in the human services field required; experience in mental health or related fields in inpatient, residential, crisis prevention, juvenile corrections, or similar settings strongly preferred.
• Ability to facilitate group activities and capable of high-quality documentation.
• At least 21 years of age.
• Bilingual (English/Spanish) preferred.

Pay

• Salary Grade 49 (High School/GED): $25.00–$30.00 per hour depending on shift.
• Salary Grade 50 (Bachelor’s Degree): $30.00–$35.00 per hour depending on shift.