On Call Banquet Server

Responsibilities

• Assist with the setup of banquet rooms and event spaces, including arranging tables, chairs, linens, place settings, and decorations according to event specifications.
• Ensure that all necessary equipment, utensils, and silverware are clean, polished, and properly arranged, and that audiovisual equipment and lighting are set up and operational.
• Greet guests warmly upon arrival, escort them to their assigned tables, and provide assistance with seating as needed.
• Take food and beverage orders from guests, using suggestive selling techniques to promote additional items or upgrades.
• Serve food and beverages to guests promptly and accurately, following established service standards and presentation guidelines.
• Anticipate guests' needs and preferences and provide personalized service and attention to ensure a memorable and enjoyable dining experience.
• Respond promptly and courteously to guest inquiries, requests, and concerns, and resolve any issues or complaints with empathy and professionalism.
• Clear tables, remove used dishes and utensils, and replenish supplies as needed throughout the event to ensure a clean and orderly dining environment.
• Assist with event breakdown and cleanup tasks, including removing linens, folding chairs, and dismantling decorations.
• Complete post-event cleaning and sanitation procedures to maintain cleanliness and hygiene standards in banquet areas.

Requirements

• Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure.
• Serving and/or setup experience preferred; must be of legal age in order to serve alcohol, per state law.

Qualifications

• Must be of legal age to work in the United States.

Skills

• High-level customer service skills.
• Effective communication skills.
• Ability to follow instructions.
• Quick learning ability.
• Paying close attention to detail.
• Maintaining composure under pressure.

Benefits

• Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
• Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!

Pay

$16 per hour plus banquet tips.

Schedule

Flexible on-call schedule to accommodate professional corporate events and gatherings.