Jobs · Customer Service · California

On Call Banquet Server

Four Seasons · Westlake Village, CA · 1 wk ago
On-siteCustomer Service$16.9/hrPart-time

About the role

Four Seasons Hotel Westlake Village is seeking an On Call Banquet Server to join their exceptional team. This role involves providing outstanding service during events, ensuring guest satisfaction by delivering personalized and attentive hospitality.

Responsibilities

  • Offer pre-determined menu selections to each table; maintain knowledge of each selection’s origin, taste, and preparation method;
  • Communicate guest orders including any special needs or requests to the Banquet Manager or kitchen;
  • Check completed kitchen orders with the guest’s original order;
  • Transport items to the guest table in a timely manner to ensure proper food quality.
  • Assist in set-up of linen, china, glass, silver, and accent pieces for each function according to the banquet event order.
  • Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
  • Breakdown, clean and set-up of tables, buffets, and food stations.

Requirements

  • High school education and a minimum of one year of banquet service experience,
  • Oral proficiency in the English language,
  • The ability to carry and balance a tray,
  • The ability to have strong communication skills between co-workers and guests.

What You Bring

  • Legal work authorization in the United States.

What We Offer

  • Hourly Rate: $16.90
  • Company Match 401K Plan
  • Complimentary meals in our Wellness Café
  • Laundered Employee Uniform
  • Employee Assistance Program
  • Investment in your Wellbeing
  • Complimentary on-site parking
  • Schedule & Hours: On Call position

Benefits

  • Training programs, tuition reimbursement
  • Growth & Development opportunities

Pay

Hourly Rate: $16.90

Schedule

On Call position

Benefits

  • Company Match 401K Plan
  • Complimentary meals in our Wellness Café
  • Laundered Employee Uniform
  • Employee Assistance Program
  • Investment in your Wellbeing
  • Complimentary on-site parking

Skills

  • Excellent communication skills
  • Ability to carry and balance a tray
  • Knowledge of menu selections and preparation methods
  • Ability to anticipate and respond to guest needs

Qualifications

  • High school education and a minimum of one year of banquet service experience
  • Oral proficiency in the English language
  • The ability to carry and balance a tray
  • The ability to have strong communication skills between co-workers and guests

Benefits

  • Complimentary on-site parking
  • Training programs, tuition reimbursement
  • Growth & Development opportunities

Equal Opportunity Employer

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

EEOC is The Law

To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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