On-Call Banquet Houseperson

About the Role

Hotel Van Zandt, located in Austin’s Rainey Street District, features 319 guest rooms and over 25,000 square feet of meeting space. As an On-Call Banquet Houseperson, you will set, maintain, and refresh banquet meeting rooms according to sales contracts and company standards to ensure cleanliness and organization in a timely manner. You will assist supervisors during large functions, ensuring all banquet and meeting rooms are properly set so the banquet service staff can prepare for events. Responsibilities include the timely and safe breakdown of meeting rooms after events, refreshing rooms, providing water, cleaning, and setting up for appropriate functions. Additional duties may be assigned as needed.

Responsibilities

• Set, maintain, and refresh hotel banquet meeting rooms according to sales contracts and company standards.
• Ensure cleanliness and organization of meeting rooms in a timely manner.
• Assist supervisors during large functions.
• Set up banquet and meeting rooms promptly to prepare for functions.
• Break down meeting rooms safely and efficiently after event completion.
• Refresh rooms, provide water, clean, and set up for appropriate functions.
• Perform other duties as assigned or requested by management.

Requirements

• No formal education required.
• Prior housekeeping experience is desirable.
• Minimal literacy necessary; ability to utilize alternate training tools.

Physical Demands

• Ability to communicate with guests, associates, and supervisors.
• Ability to assess and meet standards, including appearance standards.
• Must be able to lift 50+ lbs.
• Mobility to reach all areas of responsibility, including shelves, windows, ledges, pipes, under and around furniture.
• Continuous standing and/or walking to accomplish tasks.
• Climbing stairs (approximately 40 steps for 15% of a 40-hour week).
• No driving required.

Work environment is primarily indoors (80% of an 8-hour shift).