OluKai Retail Associate - West Palm Beach, FL

About the role

As the OluKai Retail Associate, or Huaka’i which means to lead, your kuleana (responsibility) is to welcome customers into the store and deliver a remarkable brand experience. We are seeking responsible, outgoing, culturally minded team members to be the first point of contact for guests of the OluKai store. You are a service oriented people pleaser, with a passion for premium products as well as the ever-evolving retail industry.

Responsibilities

• The drive to hit and exceed individual and team sales goals.
• Ability to engage with new customers and build immediate and lasting rapport.
• A Storyteller mindset, sharing the details of our unique brand partnerships as well as the details of our products design inspirations and reason for being.
• Expertise on OluKai’s product lines, a champion for quality and authenticity, stay current on fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.
• Ability to independently problem customer issues while maintaining a spirit of Aloha, even in high stress situations.
• Attention to detail, upholds visual standards and store cleanliness.
• Willingness to be a team player to help with back of house duties including receiving, processing product and re-stock.
• Expertise on POS best practices and use for a seamless consumer experience.
• Brand ambassador for OluKai. Participate in local events and giveback programs.

Qualifications

• Minimum of 6 months of experience in retail, hospitality, or customer service preferred but not required.
• Must be available for a minimum of at least three (4-8hrs) shifts a week.
• Must be available for holidays and weekends as necessary.
• Must be 17yrs or older. GED or high school diploma preferred and/or in action.
• Strong interpersonal and communications skills both verbal and written.
• An independent work ethic, excellent time management skills and organizational abilities.
• A positive attitude and high integrity.
• Must be able to lift, carry or otherwise move objects weighing up to 30lbs.

Benefits

• PT Lead Employee Discount to all Archipelago brands (OluKai, Roark, Melin)
• Comped yearly product from all Archipelago brands
• Medical, Dental, and Vision Insurance
• Company paid Life Insurance
• Bonus Program eligibility
• Snack/beverage reimbursement up to $50
• FT Sales Expert >32hrs/wk Employee Discount to all Archipelago brands (OluKai, Roark, Melin)
• Comped yearly product from all Archipelago brands
• Paid Time Off accrued annually
• Additional Skills & Qualifications