OluKai Retail Associate - Charleston

About the role

We are seeking responsible, outgoing, culturally minded team members to be the first point of contact for guests of the OluKai store. Your kuleana (responsibility) is to welcome customers into the store and deliver a remarkable brand experience.

Responsibilities

• Drive to hit and exceed individual and team sales goals.
• Able to engage with new customers and build immediate and lasting rapport.
• Storyteller mindset, sharing the details of our unique brand partnerships as well as the details of our products design inspirations and reason for being.
• Expertise on OluKai’s product lines, a champion for quality and authenticity, stay current on fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.
• Ability to independently problem customer issues while maintaining a spirit of Aloha, even in high stress situations.
• Attention to detail, upholds visual standards and store cleanliness.
• Willingness to be a team player to help with back of house duties including receiving, processing product and re-stock.
• Thorough understanding of POS best practices and use for a seamless consumer experience.
• Brand ambassador for OluKai. Participate in local events and giveback programs.

Requirements

• Minimum of 6 months of experience in retail, hospitality, or customer service preferred but not required.
• Must be available for a minimum of at least three (4-8hrs) shifts a week.
• Must be available for holidays and weekends as necessary.
• Must be 17yrs or older.
• GED or high school diploma preferred and/or in action.
• Strong interpersonal and communications skills both verbal and written.
• Independent work ethic, excellent time management skills and organizational abilities.
• Positive attitude and high integrity.
• Must be able to lift, carry or otherwise move objects weighing up to 30lbs.

Qualifications

• Minimum of 6 months of experience in retail, hospitality, or customer service preferred but not required.
• Must be available for a minimum of at least three (4-8hrs) shifts a week.
• Must be available for holidays and weekends as necessary.
• Must be 17yrs or older.
• GED or high school diploma preferred and/or in action.
• Strong interpersonal and communications skills both verbal and written.
• Independent work ethic, excellent time management skills and organizational abilities.
• Positive attitude and high integrity.
• Must be able to lift, carry or otherwise move objects weighing up to 30lbs.

Skills

• Customer Service
• Communication
• Problem Solving
• Teamwork
• Product Knowledge

Benefits

• Employee Discount to all Archipelago brands (OluKai, Roark, Melin)
• Comped yearly product from all Archipelago brands
• Flexible work schedule
• Bonus Program eligibility
• Team building events

Pay

• Part time (29 hours or less per week)

Schedule

• Part time (29 hours or less per week)