OluKai Retail Assistant Store Manager - Fort Lauderdale, FL

About the role

As the OluKai Retail Assistant Store Manager, your kuleana (responsibility) is to support a premium and welcoming store where customers can experience the full OluKai brand in a fun and exciting hands-on environment. We are seeking an experienced Assistant Store Manager who lives the OluKai brand and is passionate about leading a team to run a modern and efficient retail operation with Aloha. You will partner with the Store Manager to create the store experience and manage every aspect of store operations. This role is key to launching and establishing a new location opening in October 2026.

Responsibilities

Performance

• Partner with the Store Manager to manage the store financial plan including revenue and expenses.
• Assist the Store Manager in planning and executing weekly performance reviews and monthly strategic planning.
• Foster a sales-driven and fun culture to drive performance, including monthly incentives, games, etc., to hit targets.
• Use out-of-the-box thinking to discover revenue-driving opportunities and partnerships.

Operations

• Apply an analytical mindset to identify inventory gaps and communicate needs to maintain correct stock levels.
• Manage inventory, including restocking, receiving new product, and transferring out product.
• Oversee and execute store product flow, back-of-house operations, supply needs, and daily store maintenance.
• Create seasonal floor sets and visual merchandising directives while maintaining visual standards and brand image daily.
• Train staff to be product storytellers, addressing customer needs with enthusiasm and guiding them to suitable product selections.
• Demonstrate POS expertise, including daily reporting, processing sales/returns/exchanges/deliveries, gift cards, and managing customer member information.

Talent

• Assist in managing the store team, including recruiting, hiring, training, and career development in collaboration with Corporate Human Resources.
• Motivate staff to approach the sales floor each day with enthusiasm and Aloha.
• Assist the Store Manager in setting staff schedules, including time off, coverage swaps, daily breaks, lunches, and covering schedule gaps as required.
• Help manage employee conflict and resolution.
• Assist in the staff training process and performance check-ins with staff in accordance with the corporate calendar.

Brand Ambassador

• Serve as a true Ambassador of Aloha by participating in local events and giveback programs in collaboration with Marketing.

Requirements

• Minimum of 2 years of retail experience, with management experience.
• College degree is a plus, but retail experience and results are prioritized.
• Ability and willingness to work weekends, evenings, and holidays as needed.
• Self-motivated leader with strong entrepreneurial skills.
• Manages with Aloha and has an innate guest-centric mindset.
• Elevated communication skills with the ability to tailor style to suit the audience.
• Creative and adaptable team player with a winning and positive attitude.
• Willing to take on store manager responsibilities in the absence of the store manager.
• Ability to bring fun and positive energy to the store ‘Ohana and foster a culture of collaboration, teamwork, and service.

Benefits

• Employee discount to all Archipelago brands (OluKai, Roark, Melin).
• Comped yearly product from all Archipelago brands.
• Flexible work schedule.
• Bonus program eligibility.
• Team-building events and paid community service opportunities.
• Medical, dental, and vision insurance.
• Company-paid life insurance.
• 401k and 401k employer matching.
• Paid time off accrued annually.