Oliver Wyman - Regional AI Product Enablement Analyst

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting.

About the role

The Quotient Inside Regional AI Product Enablement Analyst supports the AI Capability & Adoption function through structured AI experimentation, prompt engineering, workflow testing, and enablement support. This role focuses on reliable execution, technical fluency, and consistent knowledge capture while developing deeper expertise in AI tools and workflows for the Oliver Wyman Center of Excellence for Quotient Inside Americas. The Analyst contributes to coaching support, prompt refinement, custom GPT testing, and artifact creation that help scale responsible AI usage and adoption across the firm. This is a hands-on contributor role that emphasizes experimentation, documentation, and quality delivery.

Oliver Wyman/Marsh operates a hybrid working policy of 60% in-office attendance.

Responsibilities

• Execute structured prompt testing and refinement across defined AI use cases the Centre of Excellence may own and manage
• Support configuration and testing of custom GPTs and AI assistants for the Center of Excellence
• Validate outputs for clarity, consistency, safety, and usability
• Assist in prototyping lightweight AI workflows under guidance
• Identify basic technical constraints and escalate appropriately
• Support experimentation across AI tools to assess feasibility and usage boundaries
• Build and maintain prompt libraries, living exemplars, and structured guides for the Centre of Excellence
• Document tested use cases in reusable formats
• Contribute technical examples and demos to training and enablement materials
• Support office hours and working sessions
• Help translate user questions into structured AI prompts or Product Strategy team actions and backlog items
• Guide colleagues toward appropriate resources and exemplars
• Support AI coaching and respond to inbound questions
• Track recurring questions and usage patterns
• Share structured observations with the AI Product Strategy team leads
• Contribute technical input to decks and enablement documentation

Requirements

• 2–5 years of experience in analytics, digital enablement, or technology-adjacent roles
• Exposure to AI tools and interest in experimentation
• Experience supporting documentation or analysis work in collaborative, cross-functional environments

Skills

• AI tool fluency and prompt experimentation
• Comfortable operating within defined processes
• Curious and experimentation driven
• Detail-oriented and reliable in execution
• Analytical mindset and attention to detail
• Clear written communication
• Strong learning orientation

Pay

The applicable base salary range for this role is $95,000 to $130,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

Benefits

• Health and welfare benefits
• Tuition assistance
• 401K savings and other retirement programs
• Employee assistance programs