Okta Technical Consultant (OCI/OWI) (Contract)
About the role
At KeyData Cyber, we’re shaping the future of identity security. Recognized by Gartner and KuppingerCole as a leading IAM professional services firm, we specialize exclusively in designing, deploying, and managing end-to-end Identity and Access Management programs for organizations across North America. With 20 years of experience, 50M+ identities managed, and 1,000+ successful deployments, our team is our strongest asset and is built by design to help clients protect critical infrastructure, enable digital transformation, and ensure compliance with confidence. We Deliver Comprehensive Solutions Across IAM Domains, Including Workforce IAM (Access Management, Identity Governance and Administration, Privileged Access Management) Consumer IAM (Identity Verification, Authentication and Access, Threat Detection) in highly regulated industries. If you’re ready to grow your career alongside some of the industry’s best, come join us — you’re key to our success. We are currently looking for an Okta Technical Consultant (OCI) with strong experience in Okta Customer Identity implementations, identity federation, access management, and customer-facing consulting engagements. In this role, you will be responsible for delivering hands-on implementation and deployment services, designing scalable identity solutions, and ensuring successful customer adoption of the Okta platform. You will act as a trusted technical advisor, working closely with customers, Customer Success, Engineering, and Product teams to drive successful deployments and long-term customer success.
Location: USA • Employment Type: Contract (Till December 2026) • Remote
Responsibilities
- Lead hands-on technical design, configuration, implementation, and troubleshooting of Okta solutions for enterprise customers.
- Gather, analyze, and document post-sales customer requirements to design secure and scalable identity solutions.
- Design and implement identity federation and access management solutions using SAML 2.0, OAuth, OpenID Connect (OIDC), and WS-Federation.
- Configure and integrate Okta with SaaS, cloud, and on-premises enterprise applications.
- Apply expertise in identity lifecycle management processes, access controls, and enterprise security standards.
- Manage multiple concurrent customer deployment projects while ensuring timely, high-quality delivery and customer satisfaction.
- Provide technical mentorship and training to customers to drive adoption and self-sufficiency.
- Maintain project documentation, track project status, manage scope, and enforce quality and change management processes.
- Collaborate with Engineering and Support teams to troubleshoot and resolve escalated technical issues.
- Act as a liaison between customers and Product Management, providing feedback to influence future product enhancements.
- Partner with Customer Success and Sales teams to identify expansion, upsell, and cross-sell opportunities.
- Contribute to continuous improvement of delivery methodologies, best practices, and deployment knowledge repositories.