OIT Switchboard/Service Desk (23/24)

Job Description Summary All OIT student workers are required to work on the Service Desk as well as the switchboard. The Service Desk takes calls and responds to email from students, faculty, staff, and outside sources, and prepares work orders for both technology and facilities requests. The switchboard handles all incoming calls to the University and reroutes them to the appropriate department. Minimum Qualifications Must speak and write English clearly. Work Schedule This position has a flexible number of hours, with a maximum of 20 per week. Student workers are needed as early as 7:30am. Service Desk closes at 8:00pm. Saturday hours are from 8:00am to 1:00pm. This position is 100% on campus.