Offline - Store Team Leader (Store Manager)

About the Role

As the full-time Store Team Leader, you are the CEO of your store. You are an entrepreneurial-minded business owner who takes pride in maximizing the daily operations of your store. You are passionate about developing a strong team through effective coaching and training, you are a pro at making tough, strategic decisions to drive your business, you consistently deliver operational excellence and your store is always rocking AEO Brand Standards. Most importantly, you bring your REAL self to work every day.

Responsibilities

• Drive sales by maximizing overall store productivity and building guest loyalty through a best-in-class guest experience.
• Create, manage and own your store's business plan to meet KPI goals.
• Own the controllable elements of your store's P&L; analyze reporting and daily sales trends to make real-time, innovative business decisions to achieve store financial goals.
• Recruit, hire and retain a high-performing team.
• Advocate for your team's development, encourage pursuit of internal opportunities, and maintain a succession plan to ensure a clear career path for all associates.
• Develop store leadership through leadership development training, performance feedback, individual development plans, and annual performance reviews.
• Champion a culture of teamwork and recognition by establishing and communicating goals, holding the team accountable to brand standards, and celebrating outstanding performance daily.
• Maintain AEO Brand Visual Standards by owning all visual and merchandising processes, including Floorsets, merchandise adjustments, and replenishment.
• Ensure the team clearly understands their role in keeping the store guest-ready.
• Maximize business performance through well-thought-out scheduling by evaluating traffic, calendars, and payroll reports; make scheduling adjustments to meet business needs.
• Leverage top talent to deliver an impeccable guest experience while keeping payroll in check.
• Demonstrate integrity in compensation decisions, ensure audit and shrink results meet Asset Protection Standards, and follow AEO's policies and procedures.

Qualifications

• Previous retail management experience leading functional teams.
• Ability to multi-task with strong attention to detail; strong priority-setting and time management skills.
• Proven ability to lead and develop teams with a general understanding of employment law.
• Track record of effective communication and conflict management.
• Strong business acumen and ability to analyze reporting to drive sales.
• Flexible availability to work when the store is open to guests.

Benefits

• 40% off product at both AE & Aerie year-round, plus additional seasonal discounts with new Floorsets.
• Opportunities for development, learning new skills, and great potential for career advancement.
• Store contests for the chance to win FREE merchandise and other exclusive prizes.
• Health care benefits (medical, vision, and dental), wellness benefits, 401(k) retirement benefits, life and disability insurance, employee stock purchase program, paid time off, paid sick leave, parental leave and benefits, and holiday pay (eligibility and amounts vary by job level, type, location, classification, and years of service).
• Discretionary bonuses and other incentives may be provided at AEO's discretion.