Officer - Security Entertainment (On-Call)

About the role

The primary responsibility of the Entertainment Officer - Security is to protect guests, Team Members, property, and performers in the Venetian Entertainment venues and event areas. The Security Entertainment Officer is also responsible for managing and directing crowds, maintaining order within theaters and event spaces, and providing emergency assistance when necessary.

Responsibilities

• Operates security screening checkpoints at event venues, to include bag checks, operating metal detectors and security screening devices, and ticket validation.
• Provides crowd control and crowd management for events.
• Performs traffic control and crossing guard duties.
• Provides celebrity and VIP escorts and VIP event security.
• Maintain a visible deterrent to crime and undesirable activity.
• Assists guests and utilizes conflict resolution techniques to resolve disputes or arguments.
• Maintains order and enforces Venetian rules and policies in the event spaces and public venues.
• At the direction of Security Management, trespass individuals engaged in illegal or disruptive activity, including possible detainment and police notification.
• Investigates incidents, accidents, and/or events to include taking initial reports and conducting interviews with appropriate follow-up actions.
• Responds to emergency situations that occur in assigned area and takes appropriate steps to rectify problems and minimize Company liability, including possibly providing first aid, CPR, or other first-responder emergency care.
• Executes emergency response and evacuation procedures as directed by manager.
• Makes sure property policies and procedures, regulations, federal, state and local laws are followed.

Qualifications

• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• High school diploma or equivalent preferred.
• Must be able to obtain/possess a valid Nevada Driver’s License, Nevada Gaming Control Board Registration, Alcohol Awareness Card, and any other certification or license, as required by law or policy.
• Prior experience in civilian or military law enforcement, casino/hotel security, industrial security, or related field preferred.
• Demonstrated ability to investigate incidents, interview witnesses and draft legible, factual reports.
• Knowledge of general first aid preferred.
• Familiarity with federal, state and local laws pertaining to law enforcement and gaming.

Skills

• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Ability to communicate clearly and effectively in English, both in spoken and written form.
• Physical stamina and strength to lift/carry 46 lbs., push/pull 100 ft/lbs. unassisted, in the performance of specific tasks, as assigned at a distance of approximately 1713 ft.
• Ability to administer CPR.
• Ability to physically access all areas of the property and drive areas with or without a reasonable accommodation, including the ability to climb stairs.
• Ability to perform eye-hand coordination and manual dexterity.
• Ability to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives.
• Possess skills to serve the public trust and establish peace.
• Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
• Ability to maintain composure under pressure while maintaining a high level of guest service.