Office Systems Specialist (Office Equipment)

Are you mechanically inclined and excited about establishing a growth-oriented career? Join Konica Minolta as an Office Systems Specialist to demonstrate your mechanical aptitude and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company! Join us now and receive a $1,500 sign-on bonus!

About the role

At Konica Minolta, we partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, optimizing cloud data security and functionality, offering managed print, IT and automation services, and more. This is a great opportunity to learn new technologies while growing your career with an industry leader.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal, and troubleshoot connectivity.
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Drive to customer sites within assigned territory, track inventory supply, and keep customers informed on scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques, and productivity.
• Log service visits and document updates for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

Requirements

• 3-5 years of experience with servicing/repairing office equipment or machinery.
• High School Diploma/GED or equivalent experience.
• Reliable transportation to drive to customer sites daily.
• A+ or N+ Certification and exposure to IT Networks (a plus).

Benefits

• Hands-on and computer-based training on current and upcoming technology products & services.
• Exposure to IT networks and services with career growth opportunities.
• Competitive paid mileage.
• Company-provided laptop and phone.
• An inclusive and flexible workplace environment that highly values sharing new perspectives.
• Comprehensive benefits package including paid holidays, vacation, sick time, medical/dental, 401k, employee assistance, and tuition reimbursement programs.

About Konica Minolta

Konica Minolta Business Solutions' journey started over 150 years ago with a vision to see and do things differently. The company partners with clients to give shape to ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions, managed print services, office technology, and industrial and commercial print solutions.

2025 marks Konica Minolta’s 20th anniversary in production print, celebrating "20 Years of Excellence, Innovation and Impact," and continues to lead in digital commercial printing. This year also commemorates 20 years of Konica Minolta’s bizhub brand, which has revolutionized office technology and redefined how businesses operate. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN’s MSP 500 list numerous times, recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years, and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series.

Konica Minolta operates on a North American Shared Services model, aligning cross-border priorities and enhancing delivery to its field organization by combining service functions in the U.S. and Canada.