Office Systems Specialist
Konica Minolta Business Solutions Canada · Blue Bell, PA · 1 wk ago
AdministrativeFull-time
About the role
Join Konica Minolta as an Office Systems Specialist to demonstrate your mechanical aptitude and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company!
Responsibilities
- Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
- Use and maintain a variety of tools and gauges to repair and diagnose production machinery
- Drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
- Develop professional customer relationships and maintain a high level of customer satisfaction
- Demonstrate progress in technical abilities, troubleshooting techniques and productivity
- Log service visits and document updates for each client account
- Collaborate with the Account Management team to help resolve customer issues
Qualifications
- 1-3 years of experience with servicing/repairing office equipment or machinery
- High School Diploma/GED or equivalent experience
- Reliable transportation to drive to customer sites daily
- A+ or N+ Certification and exposure to IT Networks a plus