Office Systems Specialist
About the role
Join Konica Minolta as an Office Systems Specialist to demonstrate your mechanical aptitude and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company!
Responsibilities
- Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
- Use and maintain a variety of tools and gauges to repair and diagnose production machinery
- Drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
- Develop professional customer relationships and maintain a high level of customer satisfaction
- Demonstrate progress in technical abilities, troubleshooting techniques and productivity
- Log service visits and document updates for each client account
- Collaborate with the Account Management team to help resolve customer issues
Qualifications
- 3-5 years of experience with servicing/repairing office equipment or machinery
- High School Diploma/GED or equivalent experience
- Reliable transportation to drive to customer sites daily
- A+ or N+ Certification and exposure to IT Networks a plus
About Konica Minolta
Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions.
Salary
Salary Disclaimer: Konica Minolta is committed to transparent and equitable compensation practices. Our pay structure is designed to support employee growth, allowing individuals to progress through the salary range as they advance in their role. Actual base pay offered will vary based on a candidate’s skills, experience, job-related knowledge, geographic location, and specific business needs.
AI
AI Disclosure: Konica Minolta Business Solutions (Canada) Ltd., or its authorized third-party contractors, may employ Artificial Intelligence technologies to support elements of the recruitment process. Notwithstanding this, Applications are reviewed by our recruitment team, who always make the final hiring decision.