Office Systems Associate 1

Join us at Konica Minolta as an Office Systems Associate 1! We partner with clients to design the Future of Work by managing and enhancing their printing equipment capabilities, improving cyber security, optimizing cloud data functionality, and offering managed print, IT, and automation services. This is a great opportunity to learn new technologies while growing your career with an industry leader. Paid training is provided! Receive a $1,500 sign-on bonus upon joining.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products, including technical diagnostics, break/fix, installation, hardware removal, and troubleshooting connectivity.
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Drive to customer sites within assigned territory, track inventory supply, and keep customers informed on scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques, and productivity.
• Log service visits and document updates to the Konica Minolta Systems for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

Requirements

• 0-2 years of experience servicing/repairing office equipment or machinery.
• High School Diploma/GED or equivalent experience.

Qualifications

Preferred:

• A+ or N+ Certification.
• Exposure to IT Networks.

Benefits

• Hands-on and computer-based training on current and upcoming technology products & services.
• Exposure to IT networks and services with career growth opportunities.
• Competitive car allowance program and paid mileage.
• Company-provided laptop and phone.
• Inclusive and flexible workplace environment that values sharing new perspectives.
• Comprehensive benefits package including paid holidays, vacation, and sick time, medical/dental, 401k, employee assistance, and tuition reimbursement programs.

About Us

Konica Minolta Business Solutions partners with clients to support their digital transformation through its Intelligent Connected Workplace portfolio. The company’s offerings include IT Services, intelligent information management, video security solutions, managed print services, office technology, and industrial and commercial print solutions. Konica Minolta is proud to be recognized on the Forbes 2025 America's Best Large Employers list, CRN’s MSP 500 list, and as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years.

This posting reflects an existing vacancy for which we are actively recruiting.